1. An eConsult Pilot for Connecticut with Value Care Alliance

2. “Primary care is the provision of first contact, person-focused, ongoing care over time that meets the health-related needs of people, referring only those too uncommon to maintain competence.”
—Dr. Barbara Starfield Former Director, Johns Hopkins University Primary Care Policy Center

3. of all primary care patients are referred to specialists annually
Up to 35%
of all primary care patients are referred to specialists annually

4. Wait Times
Travel
Time off
No Shows
Duplication
Poor Communication
Increased Cost

5. Referring most expensive decisions to specialty care is one of the
primary care providers
make each day

6. CeCN Data: Up to 45% of these referrals DO NOT
Require a face to face visit

7. An eConsult is a complete consult
sent electronically to a specialist, including appropriate PHI from the patient’s chart, with a a formal consult note in response

9. Harvard Pilgrim eConsult Pilot with Value Care Alliance
Middlesex Hospital Primary Care
Portland
Durham
Middletown
Old Saybrook
Essex
East Hampton
Westbrook
Griffin Hospital Primary Care
Ansonia
Shelton
Griffin Family Healthcare
Naugatuck
Oxford
Seymore

10. Harvard Pilgrim Pilot Results: 130 eConsults

11. Utilization by Practice

12. eConsult use by specialty

13. 107 F2F visits Avoided (82%)

14. New Additions to the pilot:
1) Community Medical Group joining. First eConsult last month from CareMedica in Hamden 2) ProHealth joining, focusing first on Psychiatry, then endocrinology 3) Payer contracts: CeCN is now contracted with Anthem and Connecticare in Connecticut

15. Thank You