1. Lori Herrera Contracting Officer GSA Southwest Supply Acquisition Center
February 24-25, Schedules 56, 66, and 73

2. Projected spending by Global Supply for FY16
GSA Southwest Supply Acquisition Center
Projected spending by Global Supply for FY16
(All Schedules)
$257 million

3. How Customers Order from Multiple Award Schedule Contractors
GSA Advantage (customer can click-and-buy and the order comes directly to you)
GSA e-Buy (Procurement is competed and you must provide a quote)
Through another Government agency, such as GSA’s Global Supply
GSA Southwest Supply Operations Center (Fort Worth)
GSA Heartland Supply Operations Center (Kansas City)
GSA Northeast Supply Operations Center (New York)

4. Multiple Award Schedule (MAS) Program
FBI
Dept. of Energy
U.S. Border Patrol
Dept. of Defense
Multiple Award Schedule (MAS) Program
GSA Global Supply
State and Local Government
Nuclear Regulatory Commission

5. Multiple Award Schedule (MAS) Program
Obtain your MAS contract working with your MAS Contracting Officer

6. Buyer from a Customer Agency
E-Buy Contracting Officer for a Specific Requirement

7. First step in any procurement: Priorities for use of Government supplies (FAR 8.002)
Agency inventories
Excess from other agencies
Federal Prison Industries, Inc. (UNICOR)
Supplies which are on the Procurement List maintained by the Committee for Purchase from People who are Blind or Severely Disabled

8. First step in any procurement: Priorities for use of Government supplies (FAR 8.002) continued
Wholesale supply sources, such as stock programs of the GSA (GSA Global Supply), DLA or VA
Mandatory use Federal Supply Schedules
(nonexistent)
vii. Optional use Federal Supply Schedules; and
viii. Commercial Sources

9. GSA Global Supply Southwest Supply Operations Center
National Stock Number (NSN) Items
Will have an Item Purchase Description (IPD) describing the salient characteristics
Make sure your quoted items meets the salient characteristics of the IPD & include a technical description of your item with your quote
Conducts procurements on behalf of customers

10. GSA Advantage! – Your Best Tool
Your first face to the customer
Marketing tool
Keep it updated
Post pictures whenever possible
Include salient characteristics of product
Include OEM part number
Too often the description on Advantage is an “advertising” description. If I am trying to compare three pricelists to make an award, I need to know the salient characteristics of the item.

11. GSA Advantage! - Customer Concerns/Complaints
Difficult to find products
Limited Product/Service Description
No Photo/Picture Available
Minimum order amount too high
Terms and Conditions Not Posted or Outdated
No Response to s/Phone Calls – Address Incorrect
AVAILABILITY & ORDERING ISSUES
Difficult to Find Products
Discontinued Models/Items No Longer Available
Limited Product/Service Descriptions
Price and/or Quantity Not Clear – Based on Product/Service Descriptions/Photos
No Photo/Picture Available

12. GSA Advantage! - Incorrect Information
AVAILABILITY & ORDERING ISSUES
Difficult to Find Products
Discontinued Models/Items No Longer Available
Limited Product/Service Descriptions
Price and/or Quantity Not Clear – Based on Product/Service Descriptions/Photos
No Photo/Picture Available
End Result
You Could Lose a Potential Customer!!

13. What if GSA Advantage! Information is Not Kept updated?
Old/Incorrect addresses
Will not receive PO Portal Notifications
Will not receive eBuy Notifications
Customers unable to contact your Company
Old/Incorrect product/service information
Receive order for product/service no longer available
Return or Cancellation of Order

14. What if GSA Advantage! Information is Not Kept updated? (continued)
Old/Incorrect Pricing
Receive order at the wrong Schedule Price
Lose order to competitor with better pricing
You Must Honor the Posted Advantage Price (unless new commercial or MFC price is lower)
This is your Advertised Price

15. GSA eBuy www.gsa.gov/ebuy Online Request for Quotation (RFQ) Tool
Facilitates request for submission of quotations
Interactive Application – Communication of requirements and quotes via web and
Streamlines acquisition process
Fast and easy to use

16. GSA e-Buy – Benefits to Contractors
Maximizes opportunities to offer quotes to the Federal market
Reduces cost of finding government business opportunities
Reduces lead time and cost to submit quotes
Increases business volume for supplies and services provided
Establishes new business relationships
Increases sales potential

17. GSA eBuy – Closing Comments
Respond completely to RFQ and provide all requested information as attachments
Quotes must be at or below approved MAS price list
Ask questions regarding RFQ before it closes
Submit quotes only if your item meets specs
Clearly identify any “open market” items
Respond by date indicated, otherwise your quote may not receive consideration for award
Use “NO QUOTE” button if you do not wish to quote (give reasons so we can address issues)
If you see something wrong with the RFQ, you should contact the Contracting Officer immediately. The earlier in the process you bring a problem to the attention of the CO, the better position they are in to clarify, modify the RFQ, etc.
Some RFQs may require that everything that is bid be on schedule. If you know this is unlikely, you should bring that to the CO’s attention immediately. Some examples of things that might not be on schedule: travel expenses/airfare to conduct training sessions, etc.; transportation on FOB Origin orders; ancillary items for installation; etc.
You may have to educate the customer that they are allowed to add open market items to an order; however, the customer must meet all requirements of open market procurements. Adding open market items to a schedule buy becomes more difficult as the dollar amount increases. There are posting requirements. While this may add another “hurdle”, it can sometimes be overcome.
If the item is inherently a part of the schedule buy, the customer may be able to do a limited sources justification for the open market portion.

18. You’ve Received the Award – Now What?
Meet the delivery schedule
Deliver IAW terms and conditions of order/agreement
Inform CO immediately of any problems
Furnish shipment tracking information, if requested
Submit invoice in timely manner
Follow up with customer
Agree to changes only when you are dealing with the CO that placed the order – Only the CO has the authority to modify the order

19. POINT OF CONTACT:
Lori Herrera