1. Internet Safety and Security Curtis Shaw cshaw@ nwtel.ca November 2012

2. Key Topics Internet Usage What is a Gigabyte
Safeguards to Prevent Additional Usage Charges
Cellular Services
Phishing and Scams
Questions and Answers
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3. What is Internet Usage?
Internet usage is the amount of data your computer sends and receives from the Internet.
You send, or upload data to the Internet when you and share files or photos.
You receive, or download data when you receive , visit websites, or purchase music or videos on the Internet
Usage is measured in Gigabytes (GB) .
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4. What is a Gigabyte? 1 gigabyte is 1,000,000,000 bytes
One gigabyte is equivalent to:
Viewing 3,500 Web pages
Receiving or sending 500 digital photos
Purchasing more than 200 songs
What about 20 GB?
Viewing 70 hours of streaming television on the Internet
Watching 18 hours of high definition streaming video on your computer
Downloading 8-10 high definition movies
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5. How do I know what I’m using?
Video is the primary application that drives Internet usage
Regular web surfing, , photos, and even music downloads are unlikely to generate a usage bill
You can log on to Northwestel’s website (
Sign-up for automatic usage notification service
System s you when you have reached 50%, 75%, 95% and 100% of your monthly usage
Call Northwestel at if you are ensure on how to set-up notification
If you do reach your limit, there are packages with higher monthly caps and you can upgrade your package if required
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6. Check your Usage
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7. Check your Usage
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8. How to Avoid Excessive Usage Charges
Turn it off
Turn off your computer when not in use.
Enable Wireless security
Ensure your wireless Wi-Fi router, if you have one, is locked with a password and can’t be accessed by neighbors
Install Anti-virus software
Having an up-to-date anti-virus program on your PC ensures malicious programs aren’t using bandwidth without your knowledge
Uninstall Peer-to-Peer Software
Some peer-to-peer programs constantly upload music and video files from your computer to people around the world, anytime your computer is turned on
Use caution with high quality streaming video
Use caution when watching video on the Internet, especially high quality video for long periods of time. Renting or purchasing a HD movie may require 2-3 GB
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9. Cellular Usage
Similar to Internet connections, cellular usage can generate additional billing
Key areas to watch:
Roaming to a foreign country, including the United States
Ensuring you have a data plan that matches your requirement
Some tips:
Use your home Wi-Fi connection
On your mobile phone, turn off “data roaming” to get an unexpected bill when in the United States
Check your bill each month and call to inquire about charges you are ensure of
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10. Last Comments
Northwestel never requests customer information over the Internet or via .
Be cautious of s pretending to represent Northwestel that ask you to provide personal and/or account information.
s of this nature are scam attempts known as "phishing", designed to obtain personal and/or account information (name, username, password, etc.).
Some of these requests look extremely professional and can come from a major bank, university, or local business
If you would like to report the attempted scam, please forward the original message to:
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11. Thank-you! Curtis Shaw cshaw@nwtel.ca
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