1. Chapter 5 – Enterprise Analysis
14% of the exam questions
Carol Pattyn 6/18/13

2. Definition
Enterprise Analysis Describes the Business Analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that satisfies the identified need, and justify the investment necessary to deliver the solution. Enterprise analysis outputs create context to requirements analysis.

3. Tasks
5.1 Define Business Need 5.2 Assess Capability Gap 5.3 Define Solution Approach 5.4 Define Solution Scope 5.5 Define Business Case Mnemonic = NGASC : No GAS for Cooking

4. 5.1 Define Business Need Inputs Elements Requirements (Stated)
Business Goals and Objectives
Elements
Business Goals and Objectives (SMART)
Business Problem or Opportunity
Desired Outcome

5. 5.1 Define Business Need Techniques Benchmarking Brainstorming
Business Rules Analysis
Focus Groups
Functional Decomposition
Root-Cause Analysis
Business Capability Analysis
Collaborative Games

6. 5.1 Define Business Need Stakeholders Outputs Consumer or Supplier
Domain SME and End User
Implementation SME
Regulator
Sponsor
Outputs
Business Need

7. 5.2 Assess Capability Gap Inputs Elements Business Need
Enterprise Architecture
POLDAT: Process, Organization, Location, Data, Applications, Technology
Solution Performance Assessment
Elements
Current Capability Analysis
Assessment of New Capability Requirements
Assumptions

8. 5.2 Assess Capability Gap Techniques Document Analysis SWOT Analysis
Business Capabilities Analysis

9. 5.2 Assess Capability Gap Stakeholders Output Customer or Supplier
Domain, Implementation SME’s
End Users
Sponsor
Output
Required Capabilities

10. 5.3 Determine Solution Approach
Inputs
Business Need
Organizational Process Assets
Required Capabilities
Elements
Alternative Generation (optional)
Assumptions and Constraints
Rank and Select Approaches
Agile: Agile development is a solution approach that provides a faster delivery of value, supports incremental delivery and allows for a different bargain regarding solution determination.

11. 5.3 Determine Solution Approach
Techniques
Benchmarking
Brainstorming
Decision Analysis
Estimation
SWOT Analysis
Feasibility Analysis
Purpose Alignment Model

12. 5.3 Determine Solution Approach
Stakeholders
Customer
Domain SME
End Users
Supplier
Implementation SME
Sponsor
Output
Solution Approach

13. 5.4 Define Solution Scope Input Elements Assumptions and Constraints
Business Need
Required Capabilities
Solution Approach
Elements
Solution Scope Definition
Implementation Approach
Dependencies
Agile: Scope evolves during course of development, defined by higher-level abstractions (themes and epics) and is detailed as the project evolves.

14. 5.4 Define Solution Scope Techniques Functional Decomposition
Interface Analysis
Scope Modeling
User Stories
Problem and vision Statement
Business Capability Analysis
Story Decomposition
Story Mapping

15. 5.4 Define Solution Scope Stakeholders Output Domain SME
Implementation SME
Project Manager
Sponsor
Output
Solution Scope

16. 5.5 Define Business Case Inputs Elements Defined Scope Solution
Business Need
Stakeholder Concerns
Assumptions and Constraints
Elements
Benefits
Costs
Risks Assessment
Measurement Process (Results Measurement)
Mnemonic = BC RAMP (Bic Ramp)

17. 5.5 Define Business Case
Agile: based on achieving a specific business outcome within a specified cost and time, revisited frequently as team learns what it can deliver, how well it meets the real need and whether the outcome can be achieved within specified cost and time.

18. 5.5 Define Business Case Techniques Decision Analysis Estimation
Metrics and Key Performance Indicators
Risk Analysis
SWOT Analysis
Vendor Assessment
Business Capability Analysis
Kano Analysis
Purpose Alignment Model
Real Options

19. 5.5 Define Business Case Stakeholders Output Domain SME
Implementation SME
Project Manager
Sponsor
Output
Business Case

20. Questions
1. What is the best definition for the Enterprise Analysis Knowledge Area:
a. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and deciding on the solution.
b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution.
c. Enterprise Analysis spans the analysis work done after the executive team of the organization develops strategic plans and goals, and ends after projects have been initiated.
d. Enterprise Analysis occurs after an organization has identified business opportunities and the Business Architecture framework has been determined for new business and technical system solutions.

21. Answer
b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution. Section 5 Overview

22. Question
2. The tasks for the Enterprise Analysis Knowledge Area include all of the following: a. Create and maintain the business architecture, determine project scope, define the requirements risk approach, prepare the decision package, and track project benefits. b. Define the business need, conduct feasibility studies, prepare the decision package, and determine organizational readiness. c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. d. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, help stakeholders understand new business capabilities, and develop the business case.

23. Answer
c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. From definition and NGASC mnemonic. BABOK Section 5 Overview.

24. Question
3. Root cause analysis is a technique used with which of the following aspects of enterprise analysis: a. Defining the business goals and objectives. b. Determining the gap in capabilities an organization has. c. During SWOT analysis for determining weaknesses and threats. d. Determining the business need.

25. Answer
d. Determining the business need. Business needs are problems or opportunities, so root cause analysis will help determine the underlying cause or source of a problem. That is another way of describing “business need”, making this the right answer. BABOK

26. Question
Studying an existing enterprise architecture and doing document analysis will help the most with which aspect of enterprise analysis:
a. Define business needs, particularly understanding business goals and objectives.
b. Define business needs, particularly understanding a business problem or opportunity.
c. Assess capability gaps, particularly understanding the current capabilities of the enterprise.
d. Assess capability gaps, particularly assessing capability requirements.

27. Answer
c. Assess capability gaps, particularly understanding the current capabilities of the enterprise. Understanding the current state and capabilities is needed in order to find and analyze the gaps. Enterprise architecture is an input to this task, and document analysis is a technique for doing it. BABOK and

28. Question
5. For which of the following tasks or elements would it be most appropriate to generate alternatives during enterprise analysis: a. Assess new capability requirements. b. Determine solution approach. c. Determine implementation approach. d. Define solution scope.

29. Answer
b. Determine solution approach. Alternative generation is listed as an element of the task Determine Solution Approach. Generating alternatives during this task helps to find the optimal solution to meet a business need. BABOK

30. Question
6. Comparing an organization's products, processes, performance, or other measures against similar organizations. a. Estimating Techniques b. Benchmarking c. Scope Modeling d. Functional Decomposition

31. Answers
b. Benchmarking is a technique for learning from key competitors and from an industry as a whole. Benchmarking aims to discover industry best practices, and to recommend which ones to adopt. Competitive analysis is one form of benchmarking. It focuses on comparing an organization's own characteristics against features and functions that key competitors have, to determine changes needed to meet or exceed the competition.

32. Questions
7. Clarifies the business need, identifies stakeholders, and projects the potential benefits that a proposed solution will have. a. Root Cause Analysis b. Benchmarking c. Feasibility Analysis d. Problem or Vision Statement

33. Answer
d. Problem or Vision Statement Clarifies the business need, identifies stakeholders, and projects the potential benefits of a proposed solution to address the business need. A typical problem statement consists of: Define the problem/situation. Who is affected by the problem? How the problem impacts each category of stakeholder. Provide the key benefits produced by solving the problem.

34. Question
7. Compares the desired state of an organization against its current state, to determine changes needed. a. Feasibility Analysis b. Gap Analysis c. SWOT Analysis d. Problem or Vision Statement

35. Answer
b. Gap Analysis Gaps are the differences between the current and future states. Gap analysis compares the states to identify differences between them. It can then be determined whether the organization has the capability to address the business need, or whether a project is needed to add the capability.

36. Question
8. You are defining a business problem and brainstorming with a group of stakeholders. The techniques you use analyze cause and effects, what techniques are you using? a. the five whys b. brainstorming c. context diagram d. Fishbone diagram

37. Answer
d. Fishbone diagram BABOK page 202

38. Question
9. What is the solution scope comprised of? a. time and schedule b. strengths and weaknesses c. features and functions d. determines the scope of the software application

39. Answer
c. features and functions BABOK 5.4 page 91

40. Question
10. What is the purpose of the implementation approach? a. defines how the business will accept the solution b. how the solution approach will deliver the solution scope c. is not applicable to business analysis d. determines the scope of the software application

41. Answer
b. how the solution approach will deliver the solution scope BABOK page 93

42. Resources
A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0
The Agile Extension to the BABOK® Guide, November 2011
bok-chapter-5-enterprise-analysis