1. The CAF Resource Centre at EIPA and the CAF action plan 2005-2006: state of affairs
Patrick Staes and Ann Stoffels
European Institute of Public Administration
CAF Resource Centre
Vienna, 2-3 February 2006

2. Content CAF revised version 2006: new features and challenges
CAF brochure: “CAF works – better service for the citizens by using CAF”
Registration CAF users: methods for MS

3. I. CAF revised version 2006 Objective:
Realisation of the revised version of the CAF by the end of the Austrian presidency
Approach:
4 working group meetings (Tallinn and Seville in 2005; Vienna in 2006: March & 24 April)
in between: consultation & CAF eCommunity via URL:
(access has been provided to national correspondents)

4. I. CAF revised version 2006 Items:
Structure (see separate document) and introduction to the criteria
Scoring
Examples
Guidelines (implementation & action plan)
Validation
Other: glossary, general introduction

5. I. CAF revised version 2006 Structure Change management in 1 and 2
Restructured 2 and 5 based on PDCA
Strategy and planning linked to resources
Streamlined 6,7 and 8
Criterion 9: external (outputs and outcomes) and internal (process and financial)
Scoring: discussion still to be finalised
enablers: 1 score in the PDCA, differentiated 1 to 100
results: integrated trends and targets, scale 1 to 100
Examples

6. II. CAF brochure « CAF works »
State of affairs 02/02/06:
62 organisations were proposed by 18 countries
48 organisations from 17 countries introduced their good practice description (50 cases)
28 cases from 15 countries selected on 1 February 2006: see next slide
Search for additional information/clarification on the selected cases: deadline: 28 February

7. II. CAF brochure « CAF works »
General remarks
All the cases gave good information on the SA process
In all the cases the CAF applications have led to improvement actions
The cases are well spread all over Europe
All of them did use or have the intention to use the CAF in a continuous way

8. II. CAF brochure « CAF works »
General remarks
Not all improvement actions have already led to measurable results
Improvements on the enablers side are often considered as results
Facts and figures on the results are sometimes missing
Link between enablers and results is not always clear

9. II. CAF brochure « CAF works »
Sectors:
Local and regional administrations: 15
Education: 5
Tax administration: 1
Social services: 6
Health: 1
Infrastructure: 1
Economy and agriculture, etc.: 2

10. II. CAF brochure « CAF works »
Countries
Austria: 3 Hungary: 1
Belgium: 3 Italy: 2
Czech Republic: 2 Norway: 1
Denmark: 2 Poland: 2
Estonia: 1 Portugal: 3
Finland: 1 Slovenia: 1
Germany: 3 Slovakia: 1
Spain: 2

11. III. Registration of CAF users: methods for MS
(A) National coordinators not disposing of a database  collect information about all the users in their country and invite them to introduce themselves their data
How? : to requesting a login and password from EIPA Who? - the organisation directly, or - via the national coordinator
What is available now?
from the start: Brochures, basic database, links to national website and coordinators, possibility to introduce the scores (an on-line English version of CAF)
since mid 2005: registration in 3 steps
Online presentation
Brochures and link to KVIK
national coordinators
national websites: Hungary
survey 2005
articles
events: information on 2nd European CAF event

12. III. Registration of CAF users: methods for MS
(B) National coordinators disposing of a database:
Phase 1 (2006) – transfer data database
NC prepare the data according to the EIPA structure
NC inform EIPA who provides login & password
NC introduce the data in the database (or enable EIPA to establish a link with the national database ?)
Phase 2 (2007) – additional users
Foresee information on new users to EIPA who provides login and password to these users
individual users introduce their data in the database
What is available now?
from the start: Brochures, basic database, links to national website and coordinators, possibility to introduce the scores (an on-line English version of CAF)
since mid 2005: registration in 3 steps
Online presentation
Brochures and link to KVIK
national coordinators
national websites: Hungary
survey 2005
articles
events: information on 2nd European CAF event

13. III. Structure of the data
A. Identification
Country
Organisation
Department
Contact person
Website
Sector of activity (by EIPA) – Details of sector (national information)
Level of administration (central, regional, local)
Last year applied
B. Good practice (short description & full description)
What is available now?
from the start: Brochures, basic database, links to national website and coordinators, possibility to introduce the scores (an on-line English version of CAF)
since mid 2005: registration in 3 steps
Online presentation
Brochures and link to KVIK
national coordinators
national websites: Hungary
survey 2005
articles
events: information on 2nd European CAF event

14. III. Sectors of activity
Proposed list ( < EIPA CAF users database) of sectors on which can be searched
Justice and law
Customs, taxes and finances
Education and research
Culture
Environment
Health
Police and security
Social services & social security
Transport, infrastructure, public works, utilities
Economy, agriculture, fisheries and trade
Foreign affairs
Home affairs
Post and communication
Public sector management departments (P&O, budget, ICT etc.)
General policy and oversight / coordination
Local administration (municipality, province)
Other
What is available now?
from the start: Brochures, basic database, links to national website and coordinators, possibility to introduce the scores (an on-line English version of CAF)
since mid 2005: registration in 3 steps
Online presentation
Brochures and link to KVIK
national coordinators
national websites: Hungary
survey 2005
articles
events: information on 2nd European CAF event