1. Sustainability Challenge - Troubleshooting Flowchart For Schools
Before Mon 10/09: Pre-arrival MyManchester tells students about the Sustainability Challenge and alerts them to the being sent to them on Fri 14/09
Fri 14/09: Personal to students with time/venue of their Sustainability Challenge and informing them that this will be put on their personalised timetable. Electronic lists for all grouped students provided to Schools .
Mon 17/09: Welcome Presentations in Schools/Orientation Students informed of Challenge and info on venue/time.
Student has already seen . Knows where to go and when
Student checks /timetable. Information not received
Student checks /timetable, finds info and knows where to go and when
Student goes to School Office
Student not on list
Student on list
Student referred to helpdesks/helpline
Student told where to go and when
Student goes to helpdesk/calls helpline
Helpdesks:
Helpline:
Barnes Wallis Student Hub
Mon 17th
University Place Foyer
Mon.17th
Tues 18th
Student allocated room. Told where to go and when