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DE-DC-MD ASFAA NEOPHYTE 2018

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Presentation on theme: "DE-DC-MD ASFAA NEOPHYTE 2018"— Presentation transcript:

1 DE-DC-MD ASFAA NEOPHYTE 2018
Leadership: Financial Aid and Beyond Photo courtesy of By Darwinek [CC BY-SA 3.0 ( or GFDL ( via Wikimedia Commons DE-DC-MD ASFAA NEOPHYTE 2018 Presented by: Tisa Silver Canady, Ed. D., MBA Managing Director Nicole McDaniel-Smith Director of Financial Aid, Wilmington University

2 Effective Leadership Principles Leadership in Financial Aid
Agenda What is Leadership? Effective Leadership Principles Leadership in Financial Aid Leadership Resources

3 Managers manage things, leaders lead people
WHAT IS LEADERSHIP? Seniority Position in the hierarchy Titles Taking charge Management Is about social influence, not authority or power Requires others, but they do not need to be direct reports Has many paths and style towards effective leadership Includes a goal, not influence with no intended outcome Managers manage things, leaders lead people

4 WHAT IS LEADERSHIP? Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.

5 LEADERSHIP PRINCIPLE #1: SELF-MANAGEMENT
Do you know who you are? Understand the source of your own feelings so you can separate them from others Be aware of how your behavior impacts others, and manage in a way that maximizes positive outcomes Respond calmly to stressful situations; resist the impulse to react negatively Understand yourself

6 LEADERSHIP PRINCIPLE #1: SELF-MANAGEMENT
Mind your inputs! You are a part of a system.

7 LEADERSHIP PRINCIPLE #2: COURAGEOUS LEADERSHIP
How do you confront difficult issues? Express what is important to you, and take a stand to resolve important issues Act decisively and consistently Do what is right, regardless of personal risk or discomfort Challenge others to make tough decisions Keep your composure in trying situations Confront difficult situations

8 LEADERSHIP PRINCIPLE #2: COURAGEOUS LEADERSHIP
Try courage. Trust courage. Tell courage. – Samantha Pena

9 LEADERSHIP PRINCIPLE #3: adapt
How do you approach problems? Use a flexible problem-solving approach Work effectively in ambiguous situations Deal constructively with mistakes and setbacks

10 LEADERSHIP PRINCIPLE #3: ADAPT
CULTURE eats strategy for breakfast. – Peter Drucker

11 LEADERSHIP PRINCIPLE #4: ask for support
How do you cope with stress and pressure? Identify your stressors Use a support network to cope with life’s challenges Use physical coping strategies to reduce stress; relax through mental imagery

12 LEADERSHIP IN FINANCIAL AID
Characteristics of a Top Notch Financial Aid Director Customer Service Supervisory Skills Analytical Skills Understand and Manage Regulations Communication Skills

13 LEADERSHIP IN FINANCIAL AID
In Your Current Role Increase specific program knowledge Expand FA knowledge to other areas Take on special projects Help oversee work study students Offer solutions to problems Find opportunities to share, inform & educate

14 LEADERSHIP IN FINANCIAL AID
On Your Campus Participate in open houses, orientations Advocate for FA issues as it relates to other offices (i.e. registration, student billing, admissions, etc.) Host or present Financial Workshops for students Serve on college-wide committees

15 LEADERSHIP IN FINANCIAL AID
In Your Community High School Financial Aid Nights Become a financial aid resource Participate in FAFSA Day events such as “College Goal Sunday” or “You Can Afford College”

16 LEADERSHIP IN FINANCIAL AID
In Your Association Make connections: attend conferences & training sessions, participate in sponsored events Contribute to the Newsletter Take on incremental responsibility: Serve on a committee Become a committee chair Run for office

17 LEADERSHIP IN FINANCIAL AID
Resources You’re the Director: A Guide to Leadership in Student Financial Aid NASFAA’s Today’s News IFAP: Information for Financial Aid Professionals


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