1. Probation Association of New Jersey Annual Conference Atlantic City, NJ November 19, 2018
William T. Ashe “Bill”, MPA, Executive Leadership
OWNER/CEO – DOTEL, LLC
“Developing Others Through Effective Leadership”

2. SUCCESS FOCUSED LEADERSHIP
“Getting The Monkey Off Of Your Back”

3. I HAVE SEEN THE ENEMY, AND HE IS ME

5. OBJECTIVES
PARTICIPANTS WILL DISCUSS THE THREE KINDS OF “MANAGEMENT TIME” AND ITS MEANING
PARTICIPANTS WILL DISCUSS THE SIX CONVERSATIONS AND PROCESSES FOR SUCCESSFUL STAFF DEVELOPMENT
THROUGH DISCUSSION, PARTICIPANTS WILL IDENTIFY AND MATCH THE LEVELS OF MANAGERIAL RESPONSE TO STAFF SKILL SETS
PARTICIPANTS WILL DISCUSS THE VALUE OF DISCRETIONARY TIME AND HOW TO MAXIMIZE IT THROUGH THE CARE AND FEEDING OF THE “MONKEYS.”

6. MANAGEMENT TIME “ORGANIZATIONAL”
BOSS IMPOSED
SYSTEM IMPOSED
SELF-IMPOSED
SUBORDINATE IMPOSED
DISCRETIONARY IMPOSED

7. BOSS IMPOSED TIME
TIME YOU WOULD SPEND DOING THINGS YOU WOULD NOT BE DOING IF YOU DID NOT HAVE A BOSS
IT’S TO YOUR ADVANTAGE THAT YOUR BOSS IS SATISFIED WITH YOUR WORK
KEEPING YOUR BOSS INFORMED ON YOUR WORK ACTIVITIES – NO SURPRISES
ALWAYS DO WHAT YOUR BOSS WANTS…

8. “IT’S TOUGH TO WORK FOR A NERVOUS BOSS, ESPECIALLY WHEN YOU ARE THE ONE MAKING THE BOSS NERVOUS!”

9. SYSTEM IMPOSED TIME
TIME WE SPEND ON ADMINISTRATIVE AND PEER/ASSOCIATE DEMANDS

10. SELF-IMPOSED TIME MOST IMPORTANT OF THE THREE TYPES OF TIME
DISCRETIONARY
SUBORDINATE

11. DO NOT DO FOR OTHERS WHAT THEY CAN DO FOR THEMSELVES

12. GOAL
INCREASE DISCRETIONARY COMPONENT OF YOUR SELF IMPOSED TIME BY MINIMIZING OR DOING AWAY WITH THE SUBORDINATE COMPONENT

13. “LET ME THINK ABOUT IT AND GET BACK TO YOU”

14. THE MORE YOU GET RID OF YOUR PEOPLE’S MONKEYS, THE MORE TIME YOU HAVE FOR YOUR PEOPLE

15. MATCHING LEADERSHIP STYLE TO DEVELOPMENT LEVEL
SITUATIONAL LEADERSHIP

16. DIRECTING
COMMITMENT BUT LACKS COMPETENCE

17. COACHING
HIGH WILLINGNESS AND LOW ABILITY

18. SUPPORTING
LOW WILLINGNESS AND HIGH ABILITY

19. DELEGATING
HIGH WILLINGNESS AND HIGH ABILITY

20. THE 6 CONVERSATIONS BASED ON STAFF DEVELOPMENT

21. THE ALIGNMENT CONVERSATION
“PERFORMANCE”

22. DIFFERENT STROKES FOR DIFFERENT FOLKS
GOAL SETTING
DIAGNOSIS
MATCHING

23. THE STYLE CONVERSATIONS
“DAY-TO-DAY COACHING”

24. THE ONE-ON-ONE CONVERSATIONS
“INDIVIDUAL MEETINGS”

26. Oncken’s Rules of Monkey Management
RULE #1 - Descriptions:
The next moves are specified
RULE #2 - Owners:
The Monkey is assigned to a person
RULE #3 - Insurance Policies:
The Risk is covered
RULE #4 - Feeding and Checkup Appointments:
The time and place for follow-up is specified

27. RULE #1
“THE BOSS AND STAFF MEMBER MUST NOT PART COMPANY UNTIL APPROPRIATE “NEXT MOVES” HAVE BEEN DESCRIBED”

28. “LET ME THINK ABOUT IT AND GET BACK TO YOU”

29. RULE #2
“THE DIALOGUE BETWEEN THE MANAGER AND THE STAFF MEMBER MUST NOT END UNTIL OWNERSHIP OF EACH MONKEY IS ASSIGNED TO A PERSON”

30. ALL MONKEYS MUST BE HANDLED A THE LOWEST ORGANIZATIONAL LEVEL CONSISTENT WITH THEIR WELFARE.

31. THE BEST WAY TO DEVELOP RESPONSIBILITY IN PEOPLE IS TO GIVE THEM RESPONSIBILITY

32. RULE #3
THE DIALOGUE BETWEEN BOSS AND STAFF MEMBER SHALL NOT END UNTIL ALL MONKEYS HAVE BEEN INSURED

33. MONKEY INSURANCE POLICIES
RECOMMEND, THEN ACT:
STAFF FORMULATE RECOMMENDATIONS THAT YOU MUST APPROVE BEFORE ACTIONS TAKEN
ACT, THEN ADVISE:
STAFF ARE CAPABLE OF HANDLING ON THEIR OWN AND INFORM AFTERWARDS

34. “PRACTICE HANDS-OFF MANAGEMENT AS MUCH AS POSSIBLE AND HANDS-ON MANAGEMENT AS MUCH AS NECESSARY”

35. RULE #4
“THE DIALOGUE BETWEEN THE BOSS AND STAFF MEMBER SHALL NOT END UNITL THE MONKEY HAS A CHECKUP APPOINTMENT”

37. GOAL
INCREASE DISCRETIONARY COMPONENT OF YOUR SELF IMPOSED TIME BY MINIMIZING OR DOING AWAY WITH THE SUBORDINATE COMPONENT I

38. BY INCREASING YOUR DISCRETIONARY TIME, YOU FREE YOURSELF TO BE MORE CREATIVE, FOCUS ON YOUR OWN DEVELOPMENT AND GROWTH

39. SUCCESS FOCUSED LEADERSHIP
“GETTING THINGS DONE THROUGH OTHERS”

40. Good Leaders develop through a never ending process of self-study, education, training, and experience (Jago, 1982)

41. WILLIAM “BILL” ASHE, MPA, EXECUTIVE LEADERSHIP
QUESTIONS???
WILLIAM “BILL” ASHE, MPA, EXECUTIVE LEADERSHIP

42. REFERENCES
HBR CLASSIC, MANAGEMENT TIME: WHO’S GOT THE MONKEY, WILLIAM ONCKEN, JR., AND DONALD L. WASS, NOVEMBER-DECEMBER 1999
THE ONE MINUTE MANAGER MEETS THE MONKEY, WILLIAM ONCKEN, JR., AND HAL BURROWS, 1989, BLANCHARD FAMILY PARTNERSHIP AND THE WILLIAM ONCKEN CORPORATION
LEADERSHIP AND THE ONE MINUTE MANAGER, KEN BLANCHARD, PATRICIA ZIGARMI, DREA ZIGARMI, 1985, 2003, BLANCHARD MANAGEMENT CORPORATION
TURN THE SHIP AROUND, L. DAVID MARQUET, 2012, THE PENGUIN GROUP