1. Process & Sustainability
Leading Change
“The Process”
Identify the Change:
Step 1 – The Why
Identify “Why” the change is being made:
Step 2 - Context
Put in context what’s in it for all the players
Employees:
Organization:
Client/Prospect:
Other:
Step 3 - Training
Identify the training plan:
What information will they have access to during the training process?
What examples and role models can we use to help support the change?
Step 4 – Implementing Change
Identify the Practice & Coaching Plan to turn training into results:
Step 5 - Maintenance Program – Sustaining the Change
Identify ways to celebrate (Identify short-term wins):
Identify if & how we will use incentive and rewards:
Selling & Buy-in
Process & Sustainability