1. GENERATIONS X & Y

2. YS WILL EASILY LIVE BEYOND 2070. PROPECTIVE

3. Who are the generations?

4. Birth Rates Millions per year 1920-45TRADITIONALIST 1920-39 - WWII GENERATION 1940-45 - SANDWICH GROUP 2.4 2.8 1946-64BABY BOOM4.0 1965-76GENERATION X3.3 1977-96GENERATION Y3.7

5. WHO ARE THE GENERATIONS? Not a chronological age... a way of looking at the world

6. General Personalities OUTLOOK: WORK ETHIC: VIEW OF AUTHORITY: LEADERSHIP BY: RELATIONSHIPS:

7. General Personalities TRADITIONALIST OUTLOOK:Practical WORK ETHIC:Dedicated VIEW OF AUTHORITY: Respectful LEADERSHIP BY:Hierarchy RELATIONSHIPS:Personal sacrifice

8. General Personalities TRADITIONALISTBABY BOOM OUTLOOK:PracticalOptimistic WORK ETHIC:DedicatedDriven VIEW OF AUTHORITY: RespectfulLove/ hate LEADERSHIP BY:HierarchyConsensus RELATIONSHIPS:Personal sacrificePersonal Gratification

9. General Personalities TRADITIONALISTBABY BOOMGENERATIONS Y & X OUTLOOK:PracticalOptimisticSkeptical WORK ETHIC:DedicatedDrivenBalanced VIEW OF AUTHORITY: RespectfulLove/ hateUnimpressed LEADERSHIP BY:HierarchyConsensusCompetence RELATIONSHIPS:Personal sacrificePersonal Gratification Reluctant to Commit

10. A caution: labels and stereotypes

11. Who are Gen Y Born 1977-1996 or 1980-2000 Anyone age 0 to 24 Millennials Boomlets Generation 2000 Generation Next

12. Who are Gen Y Considerate Civic-Minded Heroic

13. Who are Gen Y Activist Group Idealist Socially Aware Assertive Environmentally Conscious Care About Society

14. Who are Gen Y Clean Cut Chic Look

15. Who are Gen Y Have Stress Achievement Orientated Readers Digitally Connected Busy

16. Who are Gen Y Collaborative Open-minded Feel Loved by Parents Optimistic Parents=Heroes

17. Who are Gen Y Children in the Spotlight Strong sense of public responsibility Renewed interest in children Las Vegas going family Club Med selling family villages

18. Who are Gen Y Work in Progress Highly researched

19. Closing the generation gap: mutual benefit MANAGING, LEADING, TRAINING

20. MANAGING, LEADING, TRAINING To Reach Generations X & Y You better be blunt, bold and ready to act...they wont sit still and wait!

21. MANAGING, LEADING, TRAINING X&Y Dislikes Hearing about past Inflexible scheduling Being over managed Feeling disrespected/ non-valued Technique over results High stress work Pretentiousness/hype Poor quality products

22. MANAGING, LEADING, TRAINING X&Y Dislikes Hearing about past Inflexible scheduling Being over managed Feeling disrespected/ non-valued Technique over results High stress work Pretentiousness/hype Poor quality products X&Y Likes Honesty Feedback (+ and -) Ongoing development Job sharing, cross training Time with manager/ staff meetings Fun atmosphere

23. GENERATIONS X & Y