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Who are our Personal Health Advocates?

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Presentation on theme: "Who are our Personal Health Advocates?"— Presentation transcript:

1 Who are our Personal Health Advocates?
Registered Nurses with experience in clinical care, case management, nursing education, supervision and administration Full-time medical directors Benefits experts with experience in claims management and provider group administration Single, ongoing contact person – direct dial phone number, address per issue PHAs are chosen for their compassion, medical expertise, commitment to service excellence, communication skills and strong problem resolution approach Trained clinical professionals social workers, behavior change counselors, nutritionists, dieticians, dental care and pharmacy

2 Who are our Personal Health Advocates?
Registered Nurses with experience in clinical care, case management, nursing education, supervision and administration Full-time medical directors Benefits experts with experience in claims management and provider group administration Single, ongoing contact person – direct dial phone number, address per issue PHAs are chosen for their compassion, medical expertise, commitment to service excellence, communication skills and strong problem resolution approach Trained clinical professionals social workers, behavior change counselors, nutritionists, dieticians, dental care and pharmacy

3 Who are our Personal Health Advocates?
Registered Nurses with experience in clinical care, case management, nursing education, supervision and administration Full-time medical directors Benefits experts with experience in claims management and provider group administration Single, ongoing contact person – direct dial phone number, address per issue PHAs are chosen for their compassion, medical expertise, commitment to service excellence, communication skills and strong problem resolution approach Trained clinical professionals social workers, behavior change counselors, nutritionists, dieticians, dental care and pharmacy


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