1. PERSONAL CHARACTERISTICS OF THE EFFECTIVE COUNSELOR
Self-acceptance
Self-knowledge
Self-confidence
Self-control
Clear perception of reality
Courage and resilience
Balance and moderation
Love of others
Love of life
Purpose in life

2. THE COMPETENT HELPER Compassionate Empathic Objective/non-judgemental
Expert listener
Culturally sensitive
Empowering
Knowledgable
Skillful

3. COMMON ISSUES WITH BEGINNING HELPERS
Self-disclosure
Perfectionism
Silence
Demanding and uncommitted clients
Losing self in client
Advice giving

4. ISSUES Burnout Anxiety Accepting slow results Avoiding self-deception
Sense of humor
Realistic goals
Developing own style

5. ISSUES Dealing with suicidal and/or homicidal clients
Counseling for the counselor