1. Luton Care Home Red Bag Improving patient transfers
The Red Bag travels with the resident from Care Home to Ambulance to Hospital and back again

2. Hospital Transfer Process “Sharing Current Experiences”
Care Home Out
Ambulance
Hospital
In / Out
Care Home In

3. Why Introduce a Red Bag Scheme?
Poor communications between Care Homes and the Hospital
Residents can remain in Hospital for longer than necessary
No standardised paperwork in place
No baseline information provided to assess a Care Home resident
No medical information on the acute episode provided
Documentation gets lost
Personal belongings are lost
No system in place to track Care Home residents through Hospital.

4. What are the Benefits?
More efficient admission / discharge processes (NICE compliant)
Better communication regarding the clinical needs of a patient
More inclusive discharge planning with Care Homes
Reduced length of stay in hospital
Clearer co-ordination of medications / TTOs
Fewer belongings go missing
Reduced complaints
Improved patient centred care
Improved patient experience

5. Care Home Red Bag Click here to view the You Tube Video produced by Sutton CCG Vanguard Z07AY

6. The Red Bag follows the resident throughout their journey from the Care Home to the Ambulance and the Hospital, during their stay and back again.

7. Completing the Red Bag Checklist
The checklist is completed by the Care Home when an ambulance is called. Important to pack all relevant essential items in the Red Bag.
Hospital staff will check the Red Bag contents on arrival / admission and ensure it stays with the resident when transferred to a ward.
Ward staff will repack the Red Bag and complete the checklist on discharge, ensuring all correct documentation and belongings are included (in particular, the discharge letter and medications).
Care Home staff will unpack the Red Bag and check its contents for the final time once the resident has returned to the Care Home.

10. Red Bag Standard Documentation
Must be included:
Confidentiality Form
Red Bag Checklist
CARES Escalation Record
Care Home Resident’s Assessment Form (or homes’ equivalent)
MAR Sheet
Discharge Letter from Hospital to Care Home
If Applicable:
Anticipatory Care Plan
DNACPR Certificate
This is me Leaflet
Anticoagulant Book
Catheter Passport
Lithium Passport
Diabetes Passport
Learning & Disability Pack

11. CARES Escalation Record (hospital transfer form)

14. What goes in the Red Bag?

15. Red Bag Protocol 1

16. Red Bag Protocol 2

17. Red Bag Protocol 3

18. Training Staff Training sessions offered to all Care Home Managers
Toolkit provided for Managers to roll out to their staff based on a “train the trainer” model (sample bag, documentation, posters, power point presentation)
Care Home Managers to ensure all staff, especially deputies and senior leads understand the Red Bag process
Red Bag to be discussed at regular meetings to maintain awareness.

19. Luton Care Home Red Bag Rollout
May 2018
Start using the Red bag for all resident admissions to hospital

20. Tracking & Monitoring Care Homes will need to:
Create their own log or booking system to record when the Red Bags are used and returned / cleaned and by whom (helps to identify lost bags)
Keep a copy of the Red Bag Checklist in a central folder
Supply Luton Council with anonymised data on a monthly basis to monitor use and effectiveness

23. Evaluation The Scheme will be reviewed after 6 x months
Quality Surveys will be developed to capture feedback
They will be sent to all Care Homes involved and the Luton and Dunstable Hospital
An evaluation report will be produced for consideration by the Luton Red Bag Task and Finish Group.

24. IMPORTANT!
It is important that we know if the Red Bag is working well or if there are any issues with the process.
Please contact: with any feedback you would like to make e.g. comments, compliments or complaints or suggestions for improvements.

25. Any Questions