1. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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2. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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3. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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4. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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5. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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6. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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7. VALUE CHAIN Operations Marketing and sales Service Inbound logistics
Outbound logistics
Service
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8. VALUE CHAIN SUPPORT ACTIVITIES Primary Activities Firm infrastructure
Operations
Marketing and sales
Service
Inbound logistics
Outbound logistics
Service
SUPPORT ACTIVITIES
Firm infrastructure
Human Resource Management
Technology Department
Procurement

9. VALUE CHAIN Primary Activities Infra structure
Human Ressource Management
Support Activities
Technology Development
Margin
Procurement
Margin
Outbound
Logistics
Marketing
and Sales
Operations
Service
Inbound Logistics
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Primary Activities

10. VALUE CHAIN Infra structure Human Ressource Mangement
Future
Inbound Logistics
Operations
Outbound Logistics
Marketing and Sales
Service
Support Activities
Primary Activities
Margin
Infra structure
Human Ressource Mangement
Technology Development
Procurement
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11. VALUE CHAIN Primary Activities Margin Support Activities
Inbound Logistics
Operations
Outbound Logistics
Marketing and Sales
Service
Margin
Firm Infra Structure
Human Ressource Mangement
Technology Development
Procurement
Support Activities