1. Mock Exam 2 feedback
Fundamentals of IT

2. Section a

3. Section b
16a. Explain the purpose of RAM, ROM and Cache memory

4. Section b
16b. Describe characteristics of wired ELAN making it suitable for connecting servers in a data centre

5. Section b
17. Justify the use of a router to connect to the data centre (instead of a hybrid device)

6. Section b
18. Explain two advantages and one disadvantage of an off-the-shelf operating system

7. Section b
19. Discuss the ethical issues that RGIS should include in its documents

8. Section b 20a. What is a virtual client
20b. Explain two limitations of virtual clients

9. Section b
21. Explain benefits and limitations of using helpdesk software

10. Section b
22a. Identify personal attributes for the new IT technician

11. Section b
22b. Explain two advantages of advertising the IT technician job through social media

12. Section b 23a. Explain two physical security methods
23b. Explain why equipment is electromagnetically wiped