1. PeopleSoft Continuous Delivery Model and the Impact on IT Organizations
Wayne Fuller
July 18, 2018

2. About this Session
Wanted to give people a chance to talk about continuous delivery and their successes or difficulties
Wanted a session that was more about organization instead of about “how to” or sales
Trying something new – less presentation and more time to hear from others
Based on what I have heard from people felt it was overdue to talk about continuous delivery impact
Discussion items after brief presentation – but session will flow based on your input

3. Wayne Fuller Bio Education Work Experience
B.S. in “I.T. Drivel” from Wosssamotta U.
Doctorate in “Advanced Twaddle” from WRF College of Needadegreeforvalidity
Work Experience
30 years PeopleSoft experience except for the years I didn’t work on PeopleSoft

4. The Past PeopleSoft was… Leading to an IT department that …
Slow to deliver new functionality
Slow to resolve problems
Difficult to keep up to date
Extremely easy to customize
Leading to an IT department that …
Needed to fill gaps
Needed to solve issues
Treated the software like a homegrown product

5. The Present PeopleSoft now… Leading to an IT department that …
Delivers new functionality in a timely manner
Gets fixes out quickly
Is easy to keep up to date
Extremely easy to customize
Cloudlike
Leading to an IT department that …
Needs to apply regular maintenance
Needs to understand delivered functionality
Needs to communicate effectively with Oracle support
Needs to limit customizations

6. Mindset Reset HR Systems are a commodity product
Value in policies not system (i.e. Benefits etc.)
Only exception may be Recruiting and Payroll (but only if really, really bad with it)
PeopleSoft 9.2 is a new product
Not the old PeopleSoft
Built to compete with Cloud vendors
New maintenance schedule requires new ways to keep up to date
New product implementation requires new processes to manage

7. Cloudlike New pages and functionality gives end of life to old ones
Fixes delivered frequently on a schedule
Functionality delivered on a regular schedule
IT needs to become a cloud provider
Make sure up to date with product
Take enhancement requests and determine ROI
Prioritize on cost savings
Ongoing reapplication costs
Ongoing tools update costs
Oracle will implement new features based on feedback

8. Continuous Delivery Initially touted as Selective Adoption
This only applied to new functionality
Now we have “selective adoption” and “staying current”
If organizations keep thinking of PS as it was (pre 9.2) then even staying current is a struggle
Need to make sure there are pieces in place to analyze new functionality, keep track of configurations, and push modified parts of the organization back to vanilla
Push back to vanilla may lose some modifications that aren’t really necessary
New tools to refit those mods to make them less impactful

9. 9.2 Is a New Product
Not an upgrade because of the move to continuous delivery
Need to think about “reimplementing” delivered functionality to get the best ROI
Comparable to cloud products
Similar in delivery of functionality
Different in the ability to enhance

10. Questions? Anwers? What does IT do? What do business partners do?
Adapt or Fail
Insist on staying current
Partner with business on ROI of mods
Become nimble and clever with testing
Learn the product / understand enhancements
Staffing needs change because model changes
What do business partners do?
Evaluate the cost of staying with PS
Understand cloud applications
Become true partners
Heavy involvement with providing feedback to Oracle by both
Different communities
Suggestion boards

11. Discussion ]

12. Ground Rules Try to make your point succinctly (unlike me)
Be respectful of all ideas
No right or wrong
Dialog is important

13. Are HR Systems a commodity product?
Core Functionality common among all providers
Does “Best of Breed” mean anything anymore?

14. Is PeopleSoft 9.2 a new product?
Should organizations look at some kind of reimplementation or push back to vanilla?
Does Continuous Delivery make 9.2 different?

15. Is there a need for change in IT Organizations?
How does your organization work?
Do you “stay current” and/or utilize “selective adoption”?
Are you considering how IT interacts with customers?

16. Please complete a session evaluation
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