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2. Part Two: The Business Of Managing
Managing the Business Of Managing
Organizing the Business Enterprise
Managing Human Resources & Labor Relations
Motivating, Satisfying, and Leading Employees
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3. Managing The Business Enterprise
Chapter 6
Managing The Business Enterprise

4. Copyright 2005 Prentice- Hall, Inc.
Chapter Outline
Who Are Managers?
Setting Goals & Formulating Strategy
The Management Process
Types of Managers
Basic Management Skills
Management & The Corporate Culture
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5. Copyright 2005 Prentice- Hall, Inc.
Who Are Managers?
All Organizations Require Effective Managers
All Managers Perform The Same Basic Functions
Plan
Organize
Direct
Control
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6. Copyright 2005 Prentice- Hall, Inc.
Female CEOs
2002
1995
Source: “Women Inch Up The Corporate Ladder”, The Gazette, November 19, 2002.
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7. Companies With Highest Percentage Of Female Top Executives
Source: “Women Inch Up The Corporate Ladder”, The Gazette, November 19, 2002.
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8. Planning- Types of Strategy
Corporate
Business/Competitive
Functional
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Reasons For Goals
Direction/Guidance
Resource Allocation
Define Corporate Culture
Assess Performance
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Kinds Of Goals
Mission Statement – Why Organization Exists & How It Will Operate
Long-Term = 5 Years +
Intermediate = Years
Short-Term = Less Than 1 Year
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11. Copyright 2005 Prentice- Hall, Inc.
Strategy Formulation
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12. Copyright 2005 Prentice- Hall, Inc.
Formulating Strategy
Define & Meet Organization’s Goals
Strategic Goals
Strengths
Weaknesses
Opportunities
Threats
Environmental Analysis
Organizational Analysis
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13. Environmental Analysis Organizational Analysis
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14. Copyright 2005 Prentice- Hall, Inc.
Planning Levels
Strategic
Tactical
Operational
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15. Other Forms or Levels Of Planning
Contingency- Changes in Business/Environment
Crisis- Emergencies
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16. Copyright 2005 Prentice- Hall, Inc.
Management Process
Planning
Organizing
Directing
Controlling
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Control Process
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18. Copyright 2005 Prentice- Hall, Inc.
Management Pyramid
Top
Middle
First-Line
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19. Copyright 2005 Prentice- Hall, Inc.
Areas Of Management
Human Resources- Hire/Train
Operations- Systems
Marketing- Get Products & Services From Producer To Consumer
Information- Gather, Organize, & Distribute Information
Financial- Accounting & Finance
Other
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20. Basic Skills- Technical
Programming
Accounting
Architect
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21. Basic Skills- Human Relations
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22. Employee Satisfaction Depends On:
Source: “Managers Beware: Employee Job Satisfaction Depends On You”, Colorado Springs Business Journal, Nov. 21, 2003.
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23. Basic Skills- Conceptual
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24. Basic Skills- Decision-Making
Define Problem
Evaluate/Select
Alternative
Implement & Evaluate
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25. Basic Skills- Time Management
Paperwork
Telephone
Meetings
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26. Management &Technology
Skills- 21st Century
Global
Management &Technology
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27. Businesses Offering Incentives To Get Ph.D.
Source: “What CEOs Want To Know About…Leadership Development?” Connections, League for Innovation In the Community College, April 2004:
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28. What CEOs Feel Are The Important Skills For Leadership
Source: “What CEOs Want To Know About…Leadership Development?” Connections, League for Innovation In the Community College, April 2004:
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29. Corporate Culture- Shared
Experiences
Stories
Beliefs
Norms
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30. Communicating Culture & Change
Communicate
Understand Culture
Transmit Culture
Maintain Culture
Managing Change
Analysis Highlights Need For Change
Top Management = Formulate Vision
Create Systems To Sustain New Vision/ Values
Copyright 2005 Prentice- Hall, Inc.