2. To UCMDB or not to UCMDB? That is the Question….
Jimmy Augustine
CMS Marketing team lead
April 12, 2011

3. Agenda HP CMS Flash Use Cases for Service Manager Clients
UCMDB Configuration Management
CMS Best Practices
Success Story – Blue Cross Blue Shield of Florida

4. HP Configuration Management System A brief commercial from our sponsor

5. UCMDB Use Cases for Service Manager Clients

6. Improves change management processes
Narration Script:
Using UCMDB’s Change Report, with just a click, you can see the changes that have occurred to the Configuration Items in a particular view.
The UCMDB captures a view of the environment to track changes over time every time a discovery scan is completed.
Visuals:
Show how quickly you can view the Change report and Compare Snapshots (screen captures below) report to track changes. Please highlight how to show unplanned changes.

7. Examples of success
HP DDMA/UCMDB allowed them to avoid 100 potential outages in a single year
HP DDMA/UCMDB generates configuration compliance records in 30 minutes, instead of several days
HP DDMA/UCMDB & Release Control helped to double the number of changes processed with only a minimal increase in staff

8. How to Extend the UCMDB Business Service Management Cloud Automation
Data Center Transformation
Application Lifecycle Management
Disaster Recovery

9. UCMDB Configuration Manager (UCMDB-CM)
The configuration management process of HP’s CMS
Separate component of HP Universal CMDB – installation is optional; entitled at no additional charge!
Provides tools to manage the data center, govern its adherence to organizational standards, and control the quality of the CMDB data
Simplified UI, utilizes ‘Composite CIs’
Helps service managers track their services as well as understand the impact of the changes introduced in the environment to take more proactive actions, such as initiating remediation

10. UCMDB-CM Videos Inventory & Topology

11. CMS Best Practices Practitioners Community Introduction Assessment
Customers
Introduction
Assessment
Architecture and design
Delivery
Operate
Customer facing decks
White papers
CMS value discovery workshop
CMS strategy guide
CMS Solution Blueprint
Best practice library
Implementation services
Deliverables
Development of customer facing materials to support conversation between sales or pre-sales with the customer around what a CMS is, how it support core IT processes and a best practice approach to designing and delivering a CMS
Creation of a CMS maturity assessment that results in identification of (a) current CMS maturity (b) desired CMS end state maturity (c) specific recommendations for IT initiatives, software solutions and solution integrations that result in a deployed CMS capable of supporting the customers end state goals
Creation of a CMS Strategy Guide that represents a high level summary of HP’s approach to working with customers to design and deliver a robust CMS that supports their specific CMS related objectives
Creation of a CMS Best Practice Catalog that contains best practice guides and addresses topics ranging from data modeling to integration and federation “how-to” topics. The knowledge contained in the CMS Best Practice Catalog will be the foundation of the paid for IP delivered by PS.
Creation of a Professional Services CMS Solution Blueprint that can be used by PS to address CMS related needs at the data management, process management and technology implementation levels. It will address the requirements for designing and delivering a robust CMS as specified in the CMS Strategy Guide
Customer awareness of HPs viewpoint and vast experience implementing CMS
Deliver a CMS strategy roadmap to customer
Business initiative focused with high short term ROI
Delivers standardized HP design and architecture principles
Directly targeted at customer’s business priorities
Designed to significantly lower implementation cost
Outcome

12. Blue Cross Blue Shield of Florida
Success Story
Blue Cross Blue Shield of Florida

13. For more information Contact: Jimmy Augustine: Jimmy.augustine@hp.com
For information on HP UCMDB:
For a demo on HP DDMA: