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Interface: Interviewee: Interviewer: Date:

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1 Interface: Interviewee: Interviewer: Date:
PHASE 2: Data Collection INTERFACE ANALYSIS GUIDE LEARNING & DEVELOPMENT STRATEGIC PLAN Interface: Interviewee: Interviewer: Date: ©2012 RAY SVENSON CONSULTING, INC. RAY SVENSON CONSULTING, INC. • 112 Two Mile Bridge Road • Roberts • MT • 59070 Office phone: • Mobile phone: 1

2 INTERFACE ANALYSIS GUIDE
PHASE 2: Data Collection Interviewer: Position the interview as input to a new Learning & Development Strategic Plan for the business. 1. Please describe your function/process. 2. Do you have a standard process or set of processes? Are they documented? Can we see them? 3. What, in your mind, should the critical interfaces or interactions be between L&D and your function/process? Your outputs as inputs to L&D Outputs from L&D as inputs to your function/business Shared resources/responsibilities (e.g., job descriptions/profiles, employee data, employee development planning) 4. As we redefine our L&D System, on which of these interfaces should we be working with you to create standards or interface agreements?


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