1. Creating a Peer Mentor Training Program
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2018 TACFEP State Symposium

2. Audience Poll Why do you think peer mentor training is important?
2018 TACFEP State Symposium

3. UNT SMMC Model Performance Evaluations Offboarding Engagement Training
Orientation
Onboarding
Performance
Evaluations
2018 TACFEP State Symposium

4. KSA’s KNOWLEDGE SKILLS ABILITIES Customer Services Greeting visitors
Direct inquiries
Loan Applications
Processing application
Processed application
Coaching
Explain budgeting
Money PRO worksheet
Outreach
Set up resource table
Staff tabling event
Assessment
Create a survey
Create summary report
2018 TACFEP State Symposium

5. Structure
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6. Roles Cross-training TEAM OWNERSHIP Key Words:
2018 TACFEP State Symposium

7. Utilize different methodologies
Assessment
Identify outcomes
Utilize different methodologies
Multiple points
Allow time
Use the information
2018 TACFEP State Symposium

8. Next Steps Review your peer mentor training program
Secure review by peer mentors/students
Identify key opportunities for improvement
Design new/revised program
Implement program
Assess program
Repeat
2018 TACFEP State Symposium

9. Questions
2018 TACFEP State Symposium

10. Contact
We help Eagles soar.