1. PEOPLE AND TEAM BEHAVIOURS
Breeda Worthington
PEOPLE AND TEAM BEHAVIOURS

2. Firstly, a short exercise looking at ourselves…
This is a very interactive session – based mostly on sharing and debate
Prior to the session you will need to have organised four different flip charts - and place in four different corners/parts of room. Each flip chart needs two different coloured flip chart pens
And the chart needs to have written on top one of the four behavioural types – Amiable, expressive, Analyst, Driver
Keep the paper covered to begin with. 2

3. Behavioural styles Analytical Driver Amiable Expressive
Facts
Analytical
formal
measured + systematic
seek accuracy / precision
dislike unpredictability and surprises
Driver
business like
fast + decisive
seek control
dislike inefficiency and indecision
Ask
Tell
Amiable
conforming
less rushed + easy going
seek appreciation
dislike insensitivity & impatience
Expressive
flamboyant
fast + spontaneous
seek recognition
dislike routine and boredom
Make sure you emphasise the statement at the bottom of the slide – no one is 100% of any one style!
Also this is not about the only way we can work – but about our preferred styles where we are most comfortable
Key point – no one style is right – just different
Ask the delegates to decide which one style suits them most – and then go to the flip chart that has that style on it
You will need to re-emphasise just pick the one that is most like them!
If anyone doesn’t want to participate that’s fine!
Feelings
Not everyone has 100% of one style 3

4. Task: how do you behave under stress, what are your fears about change?
Analytical
under stress:
Fears about
change:
Driver
under stress:
Fears about
Change:
When people are at the flip charts
Ask them to identify one person to scribe – and to write on the chart as above:
Stress: and fears about change:
Then encourage them to brainstorm their thoughts to those two questions.
You might want to visit each group – and probably reassure the expressives – often the smallest grouping!!
After 5 – 10 minutes
Go to each group one at a time and ask for feedback.
Ask the others do they recognise people they work with in these descriptions?
Also – ask them what information would they want to feel ok about a change project?
Encourage the wider group to be pondering the different aspects and methods for supporting people with change etc
Amiable
under stress:
Fears about
Change:
Expressive
under stress:
Fears about
Change: 4

5. Fears about change Analytical Driver Expressive Amiable
not enough information
making a wrong decision
being forced to decide
Driver
loss of control
failure
lack of purpose
Expressive
being ignored
being asked for detail
being linked with failure
Amiable
damaged relationships
confrontations
not being recognised
for efforts
People back at tables
Go through the following 4 slides relating back to the previous discussion – always encouraging for comments and personal experiences etc 5

6. Under stress Driver will become autocratic Analytical will withdraw
Amiable
will submit
Expressive
will become
offensive
or sarcastic 6

7. ‘If you want people to change – be the change you want to see’
I.e. To support others through change, we need to change as well 7

8. But don’t forget its all about perspective!
A health warning!! 8