1. Sailing in the same direction
MNZs approach to Information Management
Nicole Brown, Simon Caseley Aug, 2014

2. Current state 2013
200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded
Challenges:
Partial & duplicated data sets, no master sets identified
No org-wide IM governance in place
Ambiguous legal definitions, IM policies and procedures not up-to-date, known, used
Inconsistent ownership and stewardship of data repositories
Culture of distrust, frustration, technology seen as saviour
Infrastructure problems; low disaster recovery, or high availability, bespoke, old systems leaving us vulnerable
Opportunities:
Strong CE support for IM
OCE function – tasked with IM
Small agency
Organisational appetite for change following Rena

3. GPS – positioned IM at the centre
MNZ’s Strategic Direction
Performance Information
What are we doing and why?
How are we going - what's our external impact & internal performance like?
OCE leads
Set the parameters for improving how we manage our information

4. Key steps for us Scope MNZs information needs – 3 ways
Workshops – with all business groups
SOI performance indicators, 6 year focus
operational performance information – (SPE) annual
Map info and data repositories – 2 ways
People and paper-based, not a digital process,
Build mandate, commitment, but manage expectations
keep IM at the centre, leverage organisational goals, ‘taglines’, language etc
Ongoing education
Develop ‘ideal’ IM road map, then plot bau work
Plan change, and reveal IM activity across organisation to help ‘align’
Combine IM roadmap with refreshed ICT roadmap

5. What we’ve achieved so far
IM strategy = strategic initiative in our SOI
Clear links to goals, awareness and appetite for improvement
Governance group established
Representing business, (CEO, OCE, Coms, IT, Policy, Intelligence & Planning, Response, Standards) meeting monthly
Integrated IM model & vision
Educating governance group, senior leadership and staff
Draft IM-ICT Roadmap
Direction for IM projects and better visibility of current BAU, monitoring in future
ICT = stabilise underlying infrastructure and applications
Set of organisational ‘Intelligence Needs’
Using to assessing and review current and future IM needs

6. Challenges ahead IM capacity and capability Fiscal constraints
No dedicated IM ‘function’
Fiscal constraints
Maintaining internal integration & focus
Phasing planning and delivery of IM projects
Leveraging appetite for change while managing expectations