1. The Interpersonal Side of Productivity....
It’s been shown over and over again that happy, engaged employees are more efficient.
Leadership Development WITC

2. Welcome to our conversation for March, 2018
Thank you for joining us.....
Presented by the Leadership Development and Human Resource Management Team at WITC.
Our Leadership Development 30 minute webinar objective: To share, develop and reflect on possible ideas and thought processes to generate next iteration Leadership and Supervisory Management practices.
Feel free to send any questions or comments that you have at any time during our Webinar using the BlueJeans Chat feature.
Please keep your microphone muted when not being used.
Today’s webinar session is being recorded and will be posted within 24 hours – witc.edu “webinars” in the search box from any page and click the first result, Free Webinars.
Leadership Development WITC

3. About us being the Leader – Manager – Supervisor
Supervision: Creating an environment where our employees can stand and perform at their very best on a daily basis, to help achieve our company objectives and our employees’ can achieve their personal objectives.
Leadership: Creating a vision of where we are going and providing a beginning road map of how we will get there!
Coaching In – Out - Up
Leadership Development WITC

4. We all know or have experienced......
As it turns out, if you’re unhappy at work, your boss may be mostly to blame. 
Through no fault of their own, many supervisors are ill-equipped to manage people and all their idiosyncrasies.
Companies tend to hire people for supervisory roles based on tenure and success in previous jobs, which may not have entailed managing people.
Companies with lots of unhappy employees pay a price in terms of absenteeism, turnover, productivity, customer service and even internal theft, otherwise known as shrinkage
Reference: jobs/
Leadership Development WITC

5. The attributes of who we are as a leader.....
What are all of the attributes that got us to where we are at today?
What passions drive us to make a difference?
What aspects of our Mission – Vision – Values and strategic plan excite us?
What optimism do we have for your industry?
How enthused are we about the future of our industry?
Leadership Development WITC

6. Attributes that got us to where we are at today?
Quality or feature regarded as a characteristic or inherent part of someone or something...
Creative, intuitive, Resourceful, Independent, Life Long learner
Leadership Development WITC

7. Passions that drive us to make a difference?
Strong and barely controllable emotion - strong feeling of enthusiasm or excitement for something or about doing something Passion and Purpose..... I get to do this.... See it their eyes...hear it in the tone of the voice.....experience the enthusiasm .. Your feelings drive your Passion. Purpose is the why behind it all. Purpose is the deep reason for your existence.
Leadership Development WITC

8. Aspects of our Mission – Vision – Values and strategic plan that excite us?
It is impossible to have a great life unless it is a meaningful life. And it is very difficult to have a meaningful life without meaningful work. -Jim Collins Work worth doing.... Sense of meaning in our work.... Meaning amplification.....
Leadership Development WITC

9. Optimism we have for your industry?
The future of our industry..... People tend to be drawn to optimism Optimism = approachability Be thankful Handling those bad days – runs – etc.....
Leadership Development WITC

10. Enthused about the future of our industry?
Tell stories about the evolution of our industry.... Clarity trumps persuasion Walk the talk....
Leadership Development WITC

11. Remember to explain and reinforce.....
The why, how and what parts of our business. Passion of what we do for our customers and communities every day. That we all represent our company in all that we do. Model the way forward.
Leadership Development WITC

12. Thank you for joining us today
April 24, 2018 – The real art of communication: listening and caring.
Summer session course begin June 11.
Leadership Development – your choice format
Personal skills for Supervisors – your choice format
Enjoy the processes of Leadership Development in all that you do and make a difference along the way!
Thank you!
Leadership Development WITC