1. Chapter 1 Introduction to Interpersonal Communication

2. Defining Interpersonal Communication
Ongoing process – continual, ongoing activity that is constantly changing
Message exchange – both verbal and nonverbal
Creation of meaning – the understanding communicators take from the message
Chapter 1 2
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3. Understand the Value of interpersonal communication

4. The Value of Interpersonal Communication
Increases job success
Improves relationships with family and friends
Improves academic performance
Self-actualization – becoming the best you can be
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5. Communication Apprehension
Communication apprehension – a fear or anxiety pertaining to the communication process
Intercultural communication apprehension – a fear or anxiety pertaining to communication with people from different cultural backgrounds

6. The Transactional Model of Communication

8. Understand the Principles of interpersonal communication

9. Principles of Interpersonal Communication
It is unavoidable
It is irreversible
It is symbolic
It is rule-governed
It is learned
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10. Principles of Interpersonal Communication
It has both content and relationship levels
Content level is the information in the message
Relational level determines how we interpret the message
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11. Demystify Stereotypes & Myths associated with interpersonal communication

12. Myths about Interpersonal Communication
It solves all problems
It is always a good thing
Dark side
Bright side
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13. Myths about Interpersonal Communication
It is common sense
It is synonymous with interpersonal relationships
It is always face-to-face
© 2011 Cengage Learning