1. OPERATIONAL PLAN
This section of the plan deals with the day-to-day operations of the company.
An overview of the manufacturing plan (or service delivery plan) should be followed by a description of the network of suppliers, business partners, and service providers that will be necessary to build the product or produce the service the firm will
Any risks or regulations pertaining to the operations of the firm should be disclosed, such as non-routine regulations regarding waste disposal and worker safety.

2. The entrepreneurs should focus on areas where a distinct advantage exists.
Operational /innovation Process
The key steps in the operational process towards producing the products or services of the company.
Process Flow Chart
The operational process of the company is depicted in the form of a flow chart.
Production Schedule/Capacity Planning
Operational outputs
Material Requirements
Raw materials(price, quantity, name of suppliers)

3. Lists the main tasks and responsibilities of each position.
Manpower Planning
All the employees under the operation section of the business are listed according to the relevant position.
Schedule of Task and Responsibilities
Lists the main tasks and responsibilities of each position.
Remuneration Plan
EPF and SOCSO.
Machines and Equipment
All machines and equipment must be listed together with the estimated price, number of units and suppliers’ name.

4. Draw the floor plan of the operational space.
Operational Layout Plan
Draw the floor plan of the operational space.
Location of operations
Site of business operations(building)
Operational Overheads
Consist of water, electricity, telephone and gas facilities.
Operational Budgets
Capital expenditures/fixed asset expenses
Working capital/monthly expenses
Other expenses