2. Disaster Preparedness
Managing Crisis Through Planning

3. Iwatsu Overview Iwatsu Electric 75 years making communications systems
Iwatsu Voice Networks local application software development
Enterprise Communications Server (ECS) 1024 port CPE
QuadFusion Technology SIP,H.323.,TDM,VOIP
250 North American dealers

4. A 2006 AMR Research study showed that only 32% of businesses have a disaster preparedness plan in place.
According to a Harris Interactive survey in 2004, 54% of executives from Fortune 1000 companies admitted to having a technology disruption because they weren’t adequately prepared.
KPMG Risk Advisory Services and Continuity Insights Magazine conducted a 2005 survey that reported 43% of businesses damaged in a disaster close for good.

5. Crisis versus Disaster
Crisis – A crucial or decisive point or situation; a turning point.
Loose your T1/PRI/Power
Hackers
Server/Equipment failure
Disaster - An occurrence causing widespread destruction and distress; a catastrophe
Flood
Terrorism
Pandemic

6. Hackers and Equipment Failure
More likely that risk will come from someone INSIDE your company!
Internal controls, policies and procedures
Firewall
Anti-Virus/Anti-Spyware software
Backup data
Fault Tolerant servers
Power Failure back-up
Redundant mission critical components

7. But What About Catastrophic Loss

8. Backup Alternate Location
CPE Backup Location

9. Hosted PBX Acts as primary and backup Minimal CPE Location agnostic
Customer transparency
Iwatsu embraces both CPE and Hosted solutions with 1IP Voice

10. Hosted Services Reverse 911 Mass telemarketing IVR
Iwatsu partners with Aizan for application based hosted services

12. USA – Case Study Employee Emergency Accountability Response System
Employees call in to IVR report whereabouts
Use ID number to get job specific information
Outbound calling contacts all employees in under 5 minutes

13. Plan for crisis and disaster
It’s better to be prepared and not need it, than to need it and not be prepared.
We want you to be part of the 50% that recovers!
Visit Iwatsu Booth 812