1. From Vision to Accomplishment: Aligning Knowledge Flows
KM World 2000
From Vision to Accomplishment: Aligning Knowledge Flows
Brian (Bo) Newman
Principal Consultant, VisionCompass Inc.
In Collaboration with
Kurt Conrad

2. Agenda Elements of organizational performance An Illustration
Business success
Objectives
Initiatives
Metrics
Knowledge
Collaboration
An Illustration

3. Business Success All that matters is results Value is tied to results
Objectives, Initiatives, and Metrics are tools for achieving results.

4. Objectives Lack of objectives = lack of success
Poorly communicated = (see above)
Objectives must be supported by actions

5. Initiatives
Initiatives organize the behaviors that are the manageable elements of the value chain
Initiatives are chosen based on their expected contributions to desired results
Expectations are validated through observation

6. Metrics Performance metrics formalize our observations
Performance metrics are the foundation for sustained alignment between organizational objectives and supporting initiatives

7. Knowledge Knowledge enables actions and decisions
Objectives are actionable only when the responsible agents have all the knowledge needed to execute all of the supporting initiatives

8. Collaboration
Collaboration is increasingly popular strategy for supporting knowledge creation and dissemination
Collaboration harnesses and amplifies the crucial roles of people in complex knowledge flows, resulting in:
Openness and knowledge sharing
Shared values and consensus
Creativity and innovation
Next: An Illustration

10. To learn more, please visit
Brian (Bo) Newman Kurt Conrad