1. Basics of Parent (and Graduate) PLUS Loan Processing Session #30544 March 20, 2012

2. Your Presenters Bridgette Betz Assistant Director, Student Financial Assistance Missouri University of Science and Technology

3. Missouri S&T (formerly University Missouri – Rolla) is one of the nations top technological research universities Campus size – 7206 Students (5504 Undergraduates)

4. Missouri S&T and Oracle Live with PeopleSoft since July 2000 (started with v7.6) HR, Finance, Purchasing, and Student on PeopleSoft for all University of Missouri campuses Currently on Student v8.9 and hope to go to 9.0 by the end of 2012

5. This presentation should provide you a look at how Missouri S&T has structured the entire PLUS loan process (both for Parents and Graduate students). Missouri S&T directs PLUS loan borrowers to StudentLoans.gov for the application, credit check, and MPN. Parents (for undergraduate students) and Graduate students go through the same process.

6. Agenda/Contents Missouri S&T PLUS Loan Volume PLUS Loan Application and Credit Check PLUS Loan Master Promissory Note Import of PLUS Loan Information Awarding and Originating PLUS Loans Disbursing and Refunding PLUS Loans

7. Missouri S&T PLUS Loan Volume Beginning with AY11, Missouri S&T has packaged both Parent PLUS and Graduate PLUS loans (up to the remaining COA). PLUS Loan volume more than doubled from AY10 to AY11, and it is still on the rise for AY12.

8. PLUS Application & Credit Check Borrowers are directed to Department of Educations page – StudentLoans.gov Log in requires SSN, DOB, and FAFSA PIN

9. PLUS Application & Credit Check Borrowers click Request a Direct PLUS Loan to begin the process…

10. PLUS Application & Credit Check …choose if they want to complete a Graduate or Parent application…

11. PLUS Application & Credit Check … and complete the four step process which includes the application and credit check Parents can indicate (authorize) who receives any excess funds on the application and for what time period they would like the loan Borrowers can choose how much to borrow, indicate they want the maximum offered or that they will contact the financial aid office with an amount

12. PLUS Application & Credit Check Parents will also be able to choose if they would like the loan deferred while the student is enrolled- this information is sent to the servicer once the loan has originated –Servicer will either automatically defer the loan or send the appropriate paperwork to the parents Credit check is instantaneous!

13. PLUS Application & Credit Check If the Parent borrower is denied (based solely on their credit score), they have 3 options: Do not continue with application Seek an Endorser Appeal Credit Decision No matter what option they choose, the notice of denial is sent in a CRSP##OP file that is loaded into PeopleSoft. Unless we know that there will be an endorser, we contact the student informing them they may be eligible for an additional unsubsidized loan (up to $4000 for freshman & sophomore, and up to $5000 junior & senior)

14. PLUS Application & Credit Check If the Graduate borrower is denied (based solely on their credit score), they still have 3 options: Do not continue with application Seek an Endorser Appeal Credit Decision If either Parent or Graduate borrower is approved, they have 2 options: Do not continue with application Continue and Complete MPN (If there is not one on file)

15. PLUS Loan Master Promissory Note The Direct PLUS Loan MPN can be used to make one or more PLUS loans for one or more academic years for (up to 10 years) If the Parent has more than one student, a MPN must be completed for each child PLUS MPN is also completed at StudentLoans.gov

16. PLUS Loan Master Promissory Note For Parents who seek an endorser on their loan, both the Parent and Endorser must complete a MPN If the parent wishes to take out an additional PLUS loan they will have to complete a new MPN, since the first will be marked as Inactive and can only be linked to one loan

17. PLUS Loan Master Promissory Note Once a borrower completes the MPN, we are sent a CRPN##OP file that is loaded into PeopleSoft. This file will update the promissory note status if we have an originated loan Financial Aid > Loans > Direct Lending Management > View Loan Processing Actions (Loan Status Summary Link)

18. Import of PLUS Loan Information Missouri S&T uses EdConnect to pull in federal files (including PLUS loan files) from the SAIG Mailbox We receive the CRSP##OP (PLUS Loan Application File) daily from COD The file is loaded into PeopleSoft the same as any other COD file Financial Aid > File Management > COD Full Participant > Import COD Response Data

19. Import of PLUS Loan Information Missouri S&T uses PS Query to see who and what was sent in each file The tables to query: SFA_COD_DOCUMNT – Pulls the SP document ID & Date/Time file inbounded SFA_COD_STUDENT – Student Name & SSN SFA_COD_AWARD – Loan amount, award year, credit decision info, & Refund info SFA_COD_BORROWR – Parent citizenship, Name, Email, Date of birth & SSN SFA_COD_BOR_ADR – Parent Address

20. Import of PLUS Loan Information The data we use: Parent/Student Social Security Numbers Parent Date of Birth Parent Address Refund Option (Borrower or Student) Credit Decision Endorser Option Loan Amount (Max Loan or specific loan amount) Period of Loan (options can be adjusted on COD)

21. Awarding & Originating PLUS Loans Once we receive an approval, we will accept the loan for the amount the borrower requests, or contact if there is no amount listed For Parent borrowers, we check NSLDS to verify the parent is not in default on Federal loans (the FAFSA and the PLUS loan application process does not do this) The CRSP##OP file information is used to create a unique emplid (if not already in the system) for the parent and a relationship is created between the parent and student and between the student and parent. Campus Community > Personal Information > Biographical > Relationships > Relationships

22. Awarding & Originating PLUS Loans If a parent or graduate student has an endorser on the loan, then the information will come in the CRSP##OP file, still marked as denied, but with a maximum amount that the endorser will agree to borrow The loan can be awarded up to the endorsed amount If the credit decision is appealed and approved a CRCO##OP file will be generated and is loaded with all other COD files

23. Awarding & Originating PLUS Loans The PLUS loan is then originated through the normal origination process For Parent PLUS loans, the emplid and refund option must be entered on the originated loan Financial Aid > Loans > Direct Lending Management > Manage Direct Loan Application

24. Awarding & Originating PLUS Loans Once the origination is sent to COD, it will match with the credit check (which is good for 90 days), and MPN. Missouri S&T originates and sends COD files through EdConnect daily. The next day, we will receive a CRDL##OP file that has all of the Direct Loan responses from the previous day.

25. Disbursing & Refunding PLUS Loans Once the CRDL##OP file is loaded, the MPN is on file, and the credit check is still good, we can disburse the PLUS loan to the students account through the daily disbursement process. We currently do not control the order of disbursements, so the PLUS loan may or may not be the source of a refund. If the Parent PLUS loan produces excess funds, Student Financials has their side set up to look at the refund option on the origination for that loan.

26. Disbursing & Refunding PLUS Loans If the refund goes to the parent borrower: The parent will receive a check for the refund to the permanent address that was provided on the application for the PLUS loan If the refund goes to the student or the graduate borrower: The student has the option to receive a direct deposit or a check for the difference

27. The Final Process Parent applies and completes a credit check at StudentLoans.gov Receive application file from COD and load into PS Run Query to view data from file Create Parent Emplid with Bio/Demo Data in Query and Relationships Accept PLUS loan on the Students Award Run Origination Update Origination with Parent Emplid and Refund Option from Query Disburse PLUS Loan to Student Account Refund goes to Parents Permanent Address if Refund Option is Borrower

28. Questions?

29. Contact Bridgette Betz –Assistant Director –Student Financial Assistance –Missouri University of Science and Technology –E-mail: berry@mst.edu

30. This presentation and all Alliance 2012 presentations are available for download from the Conference site at www. heug.org www.psugonline.org www.federalusersnetwork.com Presentations from previous meetings are also available