1. Camden NHS Health Check Follow Up Service
Kishore Sankla
Solutions 4 Health Ltd
19th May 2014

2. Solutions 4 Health
Solutions 4 Health is an innovative company focused on the delivery of high quality and cost-effective healthcare services that make a real differences to peoples lives.
Offices in Reading, London (St Pancras Hospital & Croydon), Chichester, Worthing, Horsham, Crawley & Haywards Heath
Two Health Centres in London – Kentish Town & Kilburn

3. NHS Health Check Service Model
Signposting
Very Brief Interventions
Use of Lifestyle Services
General Practice
Pharmacy
Public Health Outreach Team
Health Check Follow Up Service
Other Providers
Health check Providers
Receipt of all Health Check Data
Client Follow Up
Validation of data for payment processing by commissioner
Health Checks Follow Up Service
Apples & Pears Weight Management Service
Smokefreelife Camden
Camden Alcohol Service
Give It A Go!
COPD
iCope
WISH+
Camden Lifestyle Services
Give It A Go! – 4 month free leisure centre membership
COPD – following lung function test carried out at the Healthy Heart Centres
iCope – support for those who feel stressed, anxious or depressed
WISH+ - a referral hub for those to access support for Warmth, Income, Safety and Health services

4. Healthy Heart Centres
The Follow Up team are based at the Healthy Heart Centres on Kentish Town Road and Kilburn High Road
5 Health Check Advisors, 1 Health Check Administrator
Cater to the communication needs of Camden’s diverse and multi-cultural population
Staff competently trained to conduct conversations in sensitive and confidential manner
Deliver NHS Health Checks at each centre
Last year more than 2000 referrals made to Camden Lifestyle services.
Ensure the NHS Health Check programme is an effective pathway to a wide range of free lifestyle support services available in Camden
Central coordination hub for all data relating to NHS Health Checks in Camden
Comprehensive assessment of the lifestyle or behavioural issues identified in the check
Using motivational interviewing techniques to encourage the client to access appropriate lifestyle support sessions to help reduce their CVD risk and improve their health in line with client preference/readiness to change

5. Key Service Elements
Receive NHS Health Check from provider through
Follow up with consenting client within 72 hours of receiving dataset
Attempt to contact client at least 3 times
Follow up with range of methods (phone, text, , letter)
Follow up at a range of days, including Mondays – Saturdays, and times, including late evenings until 7pm, to ensure working clients can access support

6. HC6 Health Check Database
Bespoke NHS Health Check database
Capture Health check datasets for evaluation purposes
Interactive tool for engaging with clients
Future solution for two way flow system with EMIS

7. FAQs Email lifestyleservices@nhs.net Fax 020 7149 9894
How can I send the reports?
Ideally as soon as possible but no more than 5 working days
When do I need to send the reports by?
Yes. Remove full name, address, date of birth & contact information
Require postcode and age
Do I need to send non-consent reports?
Mainly because of missing minimum Health check dataset
Why are some reports returned?
New EMIS Template
What is the best format to send Health Check Information?
or (confidential information requests)
Call on
Who should I contact if I have queries?