1. How to SEE / acknowledge FEEDBACK ON YOUR Booking Requests?

2. Once submitted, your Booking Requests will be validated by our Booking Agents.

3. Check the outcome of the validation on the Booking Request Feedback page.

4. There are 3 Booking Request Statuses
BOOKING REQUEST FEEDBACK
There are 3 Booking Request Statuses
Pending
Approved Rejected

5. BOOKING REQUEST FEEDBACK
Only requests that required an intervention by the agent are shown in the standard view.

6. BOOKING REQUEST FEEDBACK
Pending requests and approved requests without modification can be displayed on request: tick the appropriate check box.

7. BOOKING REQUEST FEEDBACK
Pending requests and approved requests without modification can be displayed on request: tick the appropriate check box.

8. There are 4 Booking Request Types
BOOKING REQUEST FEEDBACK 
There are 4 Booking Request Types
Modification
Creation
Submission
Cancellation

9. Coloured fields indicate modifications to the original booking request
BOOKING REQUEST FEEDBACK 
Coloured fields indicate modifications to the original booking request

10. BOOKING REQUEST FEEDBACK

11. Delete - View details - Edit
BOOKING REQUEST FEEDBACK 
Delete - View details - Edit

12. BOOKING REQUEST FEEDBACK
Delete a Request

13. BOOKING REQUEST FEEDBACK
View Request Details

14. BOOKING REQUEST FEEDBACK
Edit a Request
Delete a Request  

15. Active bookings can be consulted and modified via Search Booking Info.
BOOKING REQUEST FEEDBACK 
The Booking Request Feedback page shows only the recent activity on your outstanding booking requests.
Active bookings can be consulted and modified via Search Booking Info.

16. Select the items you have seen
BOOKING REQUEST FEEDBACK
ACKNOWLEDGE 
Select the items you have seen
Click ‘Acknowledge selected items’ 

17. Replay