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How to Manage Up Without Being a Boot-Licker
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Agenda Why do this? Figure out what your boss cares about
Create and Manage two-way expectations Ask for Feedback Adjust Your Style 3 Things
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Why do this? Your boss is probably your most important stakeholder
Problems often arise from style-differences that are easily managed It’s costly in time, effort and credibility if you get it wrong
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What does your boss care about?
Ask to see your boss’s goals and ask about his/her top priorities Link them to your own Set up a recurring meeting if one is not currently in place. Assess your boss’s world-view
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Create and Manage Two-way Expectations
Know what is expected of you – preferably in writing Communicate what your expectations of your boss are Ask your boss about his/her style Never surprise your boss Make your boss look like a star
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Ask for Feedback Actively seek out feedback from your boss and others
Listen and act on feedback you get Give feedback generously to your boss and others
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Adjust Your Style You can only control your own behaviour
You are accountable for your relationship with your boss Communicate in a way that is most meaningful to your boss Media Level of detail Frequency Look to complement how your boss operates
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3 Things Do this… don’t undervalue it
If you end up in a battle with your boss, you will lose Focus on your own behaviours and action
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