1. Otterbein University Welcomes You
New Student Information Guide
August 2018

2. Basic Navigation
OZone is a portal to get to all resources in one logon
Main page, then Resources link in upper right corner is how to get to all resources outside of Ozone.

3. Network/Ozone Account Google Apps
Otterbein Accounts
Self Service Banner
Network/Ozone Account
Google Apps

4. Self-Service Banner
Already activated when you were admitted. Resources link logon:
Use Otterbein ID (e.g.A )
and your PIN: (e.g )
Create security question so you can retrieve PIN! Need pin for EPay

5. Banner Security Question

6. How do I reset my network password?
Go to
Note: Need to create a profile first!!

7. Network Password Expires Every Six Months
What if I forget to change it?
You will have to come in person to
Help Desk to have it reset.

8. What if I Do Not Know My Otterbein ID?
OID is found on Cardinal Card
Need to see Registrar’s Office for PIN and ID information

9. Google Apps http://accounts.google.com
Activate your Google account by typing in your The first time you log in, your password is your Otterbein ID without the preceding “A.”

10. Information Technology Four Areas of Resources
Network Computing
Computer Labs
Technology Resources
Student Help

11. Network Computing
Get your computer safe and ready!! Update Software, malware protection
Responsible Use Policy (
Surf safely or risk infection
Remove shares and copyrighted material

12. Network Computing
Need patch cord for wired connection have redundant service for backup
We provide a splitter if needed and/or hub (for more than two wired devices)
Wireless gaming, wireless media streamers and wireless printers not supported
No personal Wireless routers/switches
Connect to OtterbeinU or Eduroam,
See ITS Help Desk if it will not connect

13. Network Computing
for information on Copyright Infringement
Remove software (e.g. eD2k, eMule, Vuze, Gnutella, RARBG, Torrentz2) that will get you into trouble

14. Computer Labs
Free B/W printing up to 600 pgs/semester; 150 for Cardinal Term & May term
Print from your own computer
Curriculum software,
Double as classroom except Roush Hall basement lab, Room 015. Getting a facelift this year!
Need to make shortcut at sitefinity

15. Technology Resources FREE Office 365!! http://office.otterbein.edu
Learn how to use bibliography feature!
Training from Hoonuit (see Ozone and Training page) Logon is address and network password
Student Tracks from Hoonuit

16. Ozone
See the Help/Support menu to learn how to navigate the site and set “allow pop-up bocker” to access Banner with single sign-on.
Select Banner lock in left menu to access Banner

17. Technology Resources
Blackboard: Use Firefox Browser or Chrome

18. What if My Class is not Listed? Ask instructor to make class available
Technology Resources
What if My Class is not Listed? Ask instructor to make class available

19. Technology Resources
Access to grades, class registration, degree audit, billing, financial aid, holds, unofficial transcript, ….all online)

20. Technology Resources

21. Backup Homework Save to the cloud OneDrive (Office 365)
One TB of storage!!
Login or

22. Student Help www.otterbein.edu/its/newstudents
Beth Habegger and Ethan Kraft, Help Desk Managers
Christopher Perrotta, Computer Facilities Manager
ITS Help Desk
Walk-in service. Location: Roush Basement, room 005
FREE Technology Services!!!

23. Student Help Like Otterbein Student Help Desk helpdesk@otterbein.edu
Follow otterbeinhelp or URL:
Like Otterbein Student Help Desk

24. Visit the ITS Help Desk in Roush Hall, room 005
Student Help
Visit the ITS Help Desk in Roush Hall, room 005
Hours: 7:30am – 9:00pm M-R 7:30am – 5:00pm F 8:00am – 2pm Saturday 1:00pm – 5:00pm Sunday