1. Data Sharing and Standards Division 4th December 2006
Collaboration in Practice
Introduction Robert Forman
Prime Systems Integrator Role Atos Origin
Technology Platform Microsoft
Commercial and Programme Management LogicaCMG

2. Ieuan Jones Head of Health - Systems Integration, Atos Origin

3. The Background To Our Role
We have been engaged by the Scottish Executive because....
We are COMMITTED
To the public sector in Scotland
To supporting public sector service redesign
To delivering in line with the national data sharing objectives
We work in PARTNERSHIP
With the Scottish Executive
With NHSScotland
With local service delivery partners
With our other technology and delivery partners
We are a world leading PRIME SYSTEM INTEGRATOR
We are the Worldwide IT Partner for the Olympic Games
We use proven and robust integration methods
We operate in line with international best practice standards
Committed:
We have been the IT partner to NHSScotland since 1999 where we have developed and supported a portfolio of national applications.
We have just been awarded a new 11 year extension to this contract based on the strength of our support and delivery to NHSScotland.
We recognise that closer integration between health and other parts of the public sector is critical to achieving Scotland’s e-Government objectives.
Partnership:
We have worked as “one team” with the Data Sharing & Standards Division in the Scottish Executive, now part of the Efficient Government Delivery Group.
We recognise that a one size fits all approach will not work so our technical solutions are designed to support the flexibility of local needs. We worked with the Scottish Executive to develop a national standard architectural framework that enables data sharing across local delivery organisations BUT not restricting local flexibility in service delivery – this is what true partnership is all about.
We recognise that to deliver to the increasingly complex data sharing and integration requirements of our customers, we must work with other leading IT and delivery organisations. This collaborative approach: reduces risk, encourages innovation, and accelerates delivery.
Prime System Integrator:
We have been the IT partner for the Olympic Games for over 10 years, thereby demonstrating that we operate as a trusted IT and delivery advisor, on high profile programmes.
We have proven experience in system design, development, integration, testing and hosting.
We recognise that we must continually strive to excel against all national IT and delivery standards, such as Capability Maturity Model (CMMI) level 3.

4. The Changing Nature Of Our Role
Our role has matured into a joint partnership relationship....
2001
2002
2003
2006
2007+
Tactical Support For Local Solutions
Strategic Support As Prime Systems Integrator
Technical Lead and Roll Out Partner
During this period we:
During this period we:
During this period we will: 
Supported local projects 
Established Formal Relationship 
Support National Rollout 
Recognised Data Sharing potential 
Developed conceptual and architectural basis for Data Sharing 
Develop and host a secure and robust national managed service infrastructure that is: 
Developed solution options as requirements continued to evolve -
Connected to the secure government network and NHS Net
Atos Origin has been involved in this field since the early days when funding for projects came from Modernising Government Funding, MGF1
2001 to 2002
We provided technical support to a number of local projects. Our involvement in this led to a recognition that there was huge potential for Data Sharing, we didn’t know what the potential was at this stage.
2003 to 2006
Established Formal Relationship Became the prime system integrator delivering Project Management, Technical Leadership and Quality Assurance for the eCare Programme utilising the existing NHSScotland framework agreement.
Developed conceptual and architectural basis for Data Sharing
Established the vision for Multi-agency eCare partnerships based on health board boundaries. Each partnership owning its eCare Messaging Framework comprising a secure store accessible through secure web services.
The eCare Messaging Framework is the mechanism that facilitates collaborative working between multiple agencies within a partnership.
Developed solution options as requirements continued to evolve
Worked with customer to cater for the inevitable change and business environment uncertainty such a large and complex programme involves. For example, we adopted the use of more Agile development methodologies when the business required it.
Achieved partnership working
During this period of vital collaboration, our joint working practices and open communications supported mutual learning and moved the relationship onto a partnership basis.
Established technological standard
Used proven Microsoft technologies with rich and durable functionality in line with the NHS Scotland IM&T Policy. Developed confidence in technical tools and future support capability and technology longevity.
Independent Quality Assurance
The eCare Messaging Framework was independently evaluated and successfully quality assured on both an architectural and documentation basis.
Delivered Strategic Products
We supported the successful delivery of strategic products on time and within budget.
The national architectural framework to support data sharing
- The design of the technical platform to enable data sharing
- The national eCare Messaging Framework on time and in budget
Support National Rollout
Support the roll out of the Messaging Framework across Scotland using the Scottish Executive and NHS Scotland Framework Agreements. Building new partnerships with Logica CMG and other data sharing and standards stakeholders to support a successful roll out of the eCare Messaging Framework
Implement a fully managed service
Develop and host a secure and robust managed service infrastructure that is:
World Class Data Centre
Hosted in our new world class data centre in Livingston with full Disaster Recovery in Edinburgh providing
Business Continuity
High Resilience
Scalable Infrastructure
Security
Environmental Protection
Support Ongoing Development
Support the on-going development of the Messaging Framework and associated technologies and products
Continue to build our partnership
To continue the enhancement of the business and technical capabilities of the programme 
Achieved partnership working 
Established technological standards -
Housed in a “World Class” data centre 
Attained Independent Quality Assurance 
Support Ongoing Development 
Delivered Strategic Products 
Continue to build our partnership

5. Regional Director Microsoft Scotland
Raymond O’Hare
Regional Director Microsoft Scotland

6. Microsoft Commitment to Public Sector
Key vertical focus for Microsoft globally
Approx 14% of global turnover
25%+ of UK business
25% of Scotland business
Not just a business relationship:
Government Leadership Forum (GLF)
NEET (Not in Education, Employment or Training)

7. The eCare technology Platform
Tried and tested software
Robust and secure
Innovative use of the software by partners
Affordability
Low risk solution

8. Collaboration is key ATOS Origin and Logica CMG – global partners
Involving indigenous Scottish Partners
Co-opetition
Sometimes you have to see the bigger picture
GLF – a great example of collaboration
Ecare – a great example of collaboration
Personal interest as Director of Microsoft Scotland

9. Director – Scotland, Logica CMG
Judith Halkerston
Director – Scotland, Logica CMG

10. The Background To Our Role
We are COMMITTED
To supporting Scottish Public Services
To promoting public service re-design
To enhancing the capability of professionals through sharing data
We work in PARTNERSHIP
Across the Public Services
Across the Voluntary Services
With best of breed partners
We are a world leading PROGRAMME CHANGE MANAGER
Expert in applying Project Management techniques to ensure successful adoption
Able to reduced risk and ensure planned benefit realisation
Used to working in complex multi-stakeholder / supplier environments

11. LogicaCMG’s Role Working with DSSD to establish Programme Management
Around policy areas: SSA;GIRFEC etc
Working with DSSD to establish Programme Management
Profesionals: Nurses; Social Workers etc
Suppliers: Anite; OLM etc
Develop re-usable
commercial framework
Supplier Engagement
Supplier Management
Project Management
Contract Management
Quality Assurance & Testing
User Group Engagement
Supplier Negociation
Application goes live to MAS
Review and Repeat
Project Management Support to DSP's
Data Quality Audits
Development of MoU's
Evaluations of :
- C-Me in West Lothian
- SSA in Tayside
Assisting with :
- Communications Programmes
- Training Needs Analysis
Capture best practice
Adoption by Profesionals
Accelerate Adoption