1. Settling Disputes
Chapter 4

2. Methods to Solving Disputes
Conflicts everyday way of life
Positive and Negative Aspects
Arguments against having to resort to going to court
Time Consuming
Stressful
Expensive
Can make the problem even worse!

3. Ways to Settle Disputes Before Court!
Negotiation - informal
Mediation – third party convenes
Arbitration – labor relations

4. Negotiation Most common More “informal”
Sometimes uses attorneys to get a “settlement”

5. Mediation Uses a third party to serve as a “mediator”
Mediator simply goes “back and forth” until agreement is reached
Mediator CANNOT force settlement!

6. Sample Mediation Session

7. Arbitration Usually final step in process before court
Both sides must agree
Arbitrator third party (usually a judge)
Decision by arbitrator final
Binding Arbitrationhttp://

8. Now It’s Your Turn!