1. Resident Council Leadership Training
Galveston Housing Authority
1/3/2019

2. Goals and Objectives Define the meaning of Resident Councils
Define the purpose of Resident Councils
What is Parliamentary Procedures
Create a Mission Statement
Brainstorm
Galveston Housing Authority
1/3/2019

3. Agenda – Day One What is a Resident Council
What is the Purpose of a Resident Council
Job Descriptions of Council Officers
Qualities of a Good Leader
Effective Communication
Documentation
Mission Statement Ideas
Q & A
Galveston Housing Authority
1/3/2019

4. Agenda – Day Two Glossary and Index Parliamentary Procedure Agenda
Rules of Order
Motions
Mission Statement
Q & A
Galveston Housing Authority
1/3/2019

5. What Is a Resident Council
Democratic organization dedicated to improving the quality of life in your development
Examples:
Ensuring your views are acknowledged and addressed by the Housing Authority
Restore a sense of community that is lacking in today's society
Sharing ideas for improvements to your surroundings
Improve what is already there
Galveston Housing Authority
1/3/2019

6. What Is the Purpose of RC?
Serve the residents
consider how they feel
separate your personal feelings from the issues
Communicate needs of Residents to HA representative
Plan and Promote activities
Serve the community
Galveston Housing Authority
1/3/2019

7. Job Descriptions of Officer
General Duties:
Attend all Resident Council (RC) meetings (held Monthly)
attend and/or assist with the Resident functions throughout the year
officers may receive $10.00 per month for attending Resident Council functions from the GHA Operating Subsidy funds provided by HUD if the council agrees to these payments
Galveston Housing Authority
1/3/2019

8. President Serve as a leader to Council Officers & Residents
Develop meeting agendas
Conducts monthly meetings
Divide duties among council members
Oversees council activities
Serve as liaison between residents & GHA
Present and follow-up on RC concerns to GHA
Host meetings for GHA’s Board of Commissioners
Reports council’s activities to the Residents & GHA
Maintains the Operating Subsidy expenses documentation and reconciliation
Galveston Housing Authority
1/3/2019

9. Vice President Work closely with President
Help oversee council activities
Conduct meetings in case of the President's absence
Oversee special event committees, i.e., National Night Out, Community Fair and Resident Council activities
Galveston Housing Authority
1/3/2019

10. Secretary Keep minutes of all RC meetings
Report previous meeting minutes at the start of each RC meeting
Coordinates the advertisement for meetings and special events held at the development, i.e., creating and posting flyers as well as contacting GHA to promote publicity
Galveston Housing Authority
1/3/2019

11. Treasurer Record & document expenses made by the RC
Maintain documentation on all expenditures, (except the Operating Subsidy expenses, which are maintained by the President)
Staple receipts to the official record of expenditures & report the financial status monthly
Issues reimbursements for council spending
Oversee fundraising efforts
Galveston Housing Authority
1/3/2019

12. Sergeant at Arms Keep order at all meetings & functions of the RC
Sits at the sign-in table the beginning of the meeting & function ensuring everyone signs
Makes sure everyone is aware of various committees, refreshment & other activities
During the meeting, discretely remind anyone to be quiet while someone is talking
Sets up meeting room
Galveston Housing Authority
1/3/2019

13. Qualities of a Good Leader
Listens more than speaks
Withhold judgment until you have all the facts
Supports the majority even when not agreeing
Respect other RC members, treat as equals
Seek out opportunities to serve
Looks for ways to better the organization
Realize that you DO NOT have all the answers
Others have something to contribute
Galveston Housing Authority
1/3/2019

14. Effective Communication
What is 2 and 3 way communication
A way of interacting with other to insure
that all involved are clearly Understood
ALWAYS LOOK AT THE PERSON YOU ARE TALKING TO
CONFIRM WHAT YOU HEARD
THEY EITHER CONFIRM OR CORRECT YOU
ALWAYS REMBER TO TAKE NOTES
Galveston Housing Authority
1/3/2019

15. Document, Document, Document
All problems that are needing specific attention
need to be documented in proper format
State who you are and who you represent
Give up to date contact information
Name, address,phone, , fax, etc
Be accurate when stating problem – (do not add personal feelings)
Give options to fix problems become part of the solution
Always thank them for their time – you are grateful and respect their time
Let them know you are expecting a reply - It’s important to you and your group
Send copies to all interested parties
cc: carbon copy
Galveston Housing Authority
1/3/2019

16. Ideas for a Mission Statement
Galveston Housing Authority
1/3/2019

17. Q & A
Galveston Housing Authority
1/3/2019

18. Agenda – Day Two Glossary and Index Parliamentary Procedures Agenda
Rules of Order
Motions
Mission Statement
Q & A
Galveston Housing Authority
1/3/2019

19. Vocabulary – Glossary and Index
Adjourn / Adjournment
Agenda
Amend
Committee
Debate
General Consent
In order
Majority
Motion
2nd
Quorum
Voting
Galveston Housing Authority
1/3/2019

20. Adjourn / Adjournment To end the Meeting
How the meeting ends,either by a vote or by general consent (or if the time of adjournment was prearranged by a vote)
Galveston Housing Authority
1/3/2019

21. Agenda A list of all business to be considered during a meeting
An outline
Galveston Housing Authority
1/3/2019

22. Amend /Amendment To Change a motion Galveston Housing Authority
1/3/2019

23. Committee A Group of members chosen for a certain task
- welcoming committee
- activity committee
Galveston Housing Authority
1/3/2019

24. Debate
Discussion about a motion
Galveston Housing Authority
1/3/2019

25. General Consent Adopting a motion without a vote
Galveston Housing Authority
1/3/2019

26. In Order Relevant to the Business at hand Galveston Housing Authority
1/3/2019

27. Majority More than half of the members present and voting
Galveston Housing Authority
1/3/2019

28. Motion A proposal that the assembly take a stand or take action on
Galveston Housing Authority
1/3/2019

29. Second a Motion A verbal signal from a member that he or
she wishes to consider a motion just made
Galveston Housing Authority
1/3/2019

30. Quorum Number or percentage of members that
must be present to conduct business legally
Galveston Housing Authority
1/3/2019

31. Voting Means by which motions are accepted or rejected by the assembly
Galveston Housing Authority
1/3/2019

32. Parliamentary Procedure
The set of rules for conducting business at
meetings and public gatherings
Today’s Robert’s Rules of Order is used
as the basic handbook for operating many
clubs and other groups
Galveston Housing Authority
1/3/2019

33. Why Is Parliamentary Procedure Important?
Allows everyone to be heard and helps make decisions without confusion
Galveston Housing Authority
1/3/2019

34. Rules of Order By-laws These are based on the Robert’s Rules of Order
Galveston Housing Authority
1/3/2019

35. Agenda Call to order Reading of the Minutes Officer’s Reports
Special committee reports
Special orders
Unfinished business
New business
Announcements – Special Guest
Adjournments
Galveston Housing Authority
1/3/2019

36. Mission Statement
Galveston Housing Authority
1/3/2019

37. Summary Resident Council and their purpose
Define ways to apply training
Request feedback of training session
Galveston Housing Authority
1/3/2019

38. Where to Get More Information
Other training sessions
List books, articles, electronic sources
Consulting services, other sources
Galveston Housing Authority
1/3/2019