1. David Henshaw– National Accounts Manager
100% ERA Webinar
Presented By:
David Henshaw– National Accounts Manager

2. AGENDA Introductions Housekeeping Background – Setting the Stage
100% ERA Solution
Product Demonstration
Q and A

3. Housekeeping Attendees will be placed in listen only mode
Questions – use the goto Webinar chat box
Technical Issues – please call PI at
PPT from today’s webinar will be available
More information
Practices – please contact your reseller for more information
Resellers – please contact myself

4. Background According to American Medical Association
A provider can save approximately $10,000 per year by implementing ERA/EFT and automating the claims process
For a provider submitting 6200 claims per year
ERA represents approx. 70% of an average provider’s remittance
Therefore 30% of remittance is coming back via paper

5. Background Implications Sign up for ERA/EFT wherever you can
This solution coupled with the Lockbox Services will ensure 24 hour turnaround
All Checks deposited in provider’s bank account within 24 hours
Save time opening, sorting and processing the mail
Paper remits are scanned, imaged and matched with claim data to generate 835s
If you PM offers electronic posting you will have achieved 100% of paper remits
Eliminate EOB and Correspondance storage and archive expense

6. Faster Turnaround times Efficiencies in Secondary Claim Filing
Background
How will 100% ERA Contribute to efficiencies in my office?
One Workflow
Reporting
Accuracy
Faster Turnaround times
Efficiencies in Secondary Claim Filing

7. Lockbox Services - BancTec
We help organizations of all sizes in the medical industry improve their bottom line by providing remittance automation solutions and efficient outsourcing services for complex business processes.

8. BancTec Lockbox Services -
Worldwide Company with 2800 employees in Europe, Asia and the Americas
Forty Years experience in the lockbox industry
BPO Americas
Total Retail Remittance Payments – 168 million/yr
Total Wholesale Payments – 4.6 million/yr
Total pages scanned – 26.2 Million/yr
Total documents indexed – million/yr

9. Lockbox Services - BancTec
Stability, Flexibility, Scalability
BancTec has been an industry leader in Remittance and Document processing for nearly 40 years
Strict adherence to SLA and customer experience
HIPPA, SAS70, PSI Compliant
BancTec provides complete business resumption in the event of operational disruptions
7 Operations Centers Countrywide

10. Lockbox Services - BancTec
Mail is received, opened & sorted at the BancTec Operations Center
Check are deposited the day they arrive
EOB’s & correspondence are scanned to PI via SFTP
No BancTec Account Required
Current local banking relationship is maintained
Simplified account reconciliation

11. Lockbox deposit is made (day 1)
Lockbox Services -
BancTec
How It Works
Lockbox deposit is made (day 1)
Collected funds are transferred to customer’s local bank (same day)
Funds are credited to customer’s local bank account (same day)

12. How It Works Provider Image 835 Processing Scanning/Lockbox Claim
Check
EOB
Image 835 Processing
EOB
Image
Scanning/Lockbox

13. Product Demo
Jump into EDI insight

14. 100% ERA Recap Conversion of Paper EOB to Post-able 835 format
A complete post-able file mapped to original claim to fill gaps in the remit, formatted to meet providers patient accounting system specifications.
Conversion of all proprietary codes to HIPAA standard codes
Established crosswalk tables for all major payers, Real time update of new codes and payers.
Enhanced Denial Reporting in PI
Denial reporting on all payments including paper eob’s.
Non EDI documents
Non EDI documents will be loaded into PI task management system for review
Turnaround Time
In most cases 24 hours, unusually heavy production days 48 hours.

15. QUESTION AND ANSWER