1. Volunteer handbook
Writer’s Workshop

2. Table of Contents Welcome Message (15 minutes + homework)
Organizational Statements (15 minutes)
Organizational Overview (25 minutes)
The Volunteer Program (30 minutes)
Policies and Procedures (15 minutes + homework)
Rights & Responsibilities (20 minutes)

3. Welcome Message (15)
Action Item: Get your CEO/Executive Director to write a welcome message.
Craft a welcome message from the volunteer administrator:

4. Organizational Statements (15)
Vision
Mission
Values

5. Organizational Overview (25)
Our History
Our Staff
Our Budget and Revenue Sources
Impact of the Organization

6. The Volunteer Program (30)
Vision
Mission
Values
The Importance of the Volunteers
Our Programs—what volunteer opportunities are built within these?
Volunteer Job Descriptions

7. Policies & Procedures (15)
Organizational Policies
Volunteer Procedures

8. Policies
ACTION ITEM: PULL THESE POLICIES FROM VARIOUS SPOTS IN THE ORGANIZATION AND COMPILE.
Background Checks
Code of Conduct
Confidentiality Agreement
Media Relations ( , internet, telephone, social media)
Discrimination Policy
Harassment Policy
Grievance Policy
Disabilities Policy
Whistle Blower Policy
Insurance & Liability Coverage
Vehicle Regulations
Emergency Procedures

9. Procedures
ACTION ITEM: PULL THESE PROCEDURES FROM VARIOUS SPOTS IN THE ORGANIZATION AND COMPILE.
Dress Code
Hours of Operation
Attendance
Orientation
Training
Evaluation
Recognition
Volunteer Benefits
Resignation
Supervision
Parking

10. Rights & Responsibilities (20)
Volunteer Rights and Responsibilities
Organizational Rights and Responsibilities