1. CCM eHealth Coaching Integration to Practice Workflows
Identify Practice Contact for Health Coaching
Recommend Health Coaching to Patients Flagged with Info Sheet
Primary Provider
Review weekly Patient list from Health Coach, confirm for CCM Health Coaching
Practice Contact
Create Practice-specific Patient Coaching Info Sheet and Follow-up Letter
Confirm or establish weekly handoff of Patient list with Practice Contact
ID CCM Health Coaching patients using claims & EMR w/ appts next week
Hand off weekly CCM Health Coaching Patient list to Practice Contact
Flag appts for Provider to reco Health Coaching with Info Sheet
Mail Physician Follow-up Letter and Brochure to Patient
Health Coach
Submit claim to Billing
Document patient’s results & complete Physician report in Cerner tool
Provide assessment and ongoing health coaching sessions
Schedule calls with Patient
Contact Installer if Patient Consents
<eHealth Model>
Make introductory call to Patient and gain verbal consent
Install tablet and schedule assessment
<eHealth Model>
Schedule Tablet Installation <eHealth Model>
eCoach Installer