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Time for Change OSB Consultant
Beekeeper Time for Change OSB Consultant Carmen Bassim Joanna Salame Johnny Khalil Jad Rizk
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Introduction Issue Challenges Strategy KPIs by 2021 in 3 years
How can Beekeeper tackle the salability while keeping a sustainable growth? Challenges Overwhelming operational complexity Lack of strategic vision Strategy Reorganize internally and Cater to three industries KPIs by 2021 in 3 years Profit Margin by 15% Series B Funding of 40M$
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Strategic Alternatives
Overview Analysis Strategic Alternatives Implementation Financials Risks & Mitigation Conclusion
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Analysis
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Faster more efficient communication
Disrupting Communication Internet Use of mobile phones Faster more efficient communication Analysis Strategy Implementation Financial & Risks
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Faster more efficient communication
Disrupting Communication Internet Use of mobile phones Faster more efficient communication Technology is nowadays connecting people worldwide easily and efficiently Analysis Strategy Implementation Financial & Risks
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Data Privacy Issue Data Security and Privacy European Union imposed “General Data Protection Regulation” in May 2018 Keeping up with the regulations is crucial to stay alive Analysis Strategy Implementation Financial & Risks
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Strengths of Beekeeper
Diversified (80% of revenues in 3 different sectors) Experienced in hotel industry Compliant with GDPR Use of Growth Hacking Focused on non desk employees Availability of funds Analysis Strategy Implementation Financial & Risks
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Availability of funds and broader market
Competitors Criteria Beekeeper Red e App Staff base Industry Hospitality Retail Manufacturing Location USA and Europe USA only Funds ($) 13 M 1.8 M 2.5 M Availability of funds and broader market Analysis Strategy Implementation Financial & Risks
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Not really keeping up with the core value of keeping it simple
Weaknesses Complex and diverse offerings Difficulty to provide to all requested services Impact on productivity Organizational difficulties Recruitment Number of employees and space needed Overlapping targets and responsibilities Not really keeping up with the core value of keeping it simple Analysis Strategy Implementation Financial & Risks
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Challenges Maintaining relationships with new stakeholders
Willingness of companies to engage with a startup Impact of macroeconomy on cyclical industries Offering a strong value proposition Analysis Strategy Implementation Financial & Risks
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Challenges Maintaining relationships with new stakeholders
Willingness of companies to engage with a startup Impact of macroeconomy on cyclical industries Offering a strong value proposition Operate with the agility of a startup along with the stability of well established behemoths Analysis Strategy Implementation Financial & Risks
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Strategic Alternatives
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Strategy: Alternatives
Focus on Hospitality Industry with Taylor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Tailor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Offer 1Industrialized Product for all Industries 2 Reduce complexities resulting from tailor made offering Seize available opportunities in other industries not related to hospitality Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Tailor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Offer 1Industrialized Product for all Industries 2 Reduce complexities resulting from tailor made offering Seize available opportunities in other industries not related to hospitality Re-organize Internally & Cater for top 3 industries 3 Eliminate operational complexities by re-organizing in Agile teams Reduce dependence on hospitality industry & seize opportunities in other industries Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Taylor-Made Products 1 Advantages Disadvantages Hospitality industry might be disrupted Leverage expertise in hotel industry Does not solve communication issue Strong & established brand image High opportunity cost Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Offer 1Industrialized Product for all Industries 2 Advantages Disadvantages Reduce Reliant on hotel Industry Increase customer base Might lose established dominance in hotel industry Reduce operational complexity Limited growth Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Re-organize Internally & Cater for top 3 industries 3 Advantages Disadvantages Achieve Economies of scope Cater for businesses needs Eliminate operational complexities Requires extensive communication to close gaps Pave the way for scalability Needs more effort on the short run Analysis Strategy Implementation Financials & Risks
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Strategy: Decision Criteria
Sustainability Risk Effort Growth potential Analysis Strategy Implementation Financials & Risks
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Strategy: Decision Criteria
Growth Sustainability Risk Effort Total Focus on hospitality with tailor-made products + -- --- -3 Offer 1 product for different industries ++ +4 Re-organize & cater for 3 industries +++ - +7 Analysis Strategy Implementation Financials & Risks
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Strategy: Decision Criteria
Growth Sustainability Risk Effort Total Focus on hospitality with tailor-made products + -- --- -3 Offer 1 product for different industries ++ +4 Re-organize & cater for 3 industries +++ - +7 Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Taylor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Tailor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Offer 1Industrialized Product for all Industries 2 Reduce complexities resulting from tailor made offering Seize available opportunities in other industries not related to hospitality Analysis Strategy Implementation Financials & Risks
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Strategy: Alternatives
Focus on Hospitality Industry with Tailor-Made Products 1 Reduce load by focusing on 1 industry Taylor made offering to serve different needs in the hospitality industry Offer 1Industrialized Product for all Industries 2 Reduce complexities resulting from tailor made offering Seize available opportunities in other industries not related to hospitality Re-organize Internally & Cater for top 3 industries 3 Eliminate operational complexities by re-organizing in Agile teams Reduce dependence on hospitality industry & seize opportunities in other industries Analysis Strategy Implementation Financials & Risks
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Implementation of the Strategy
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Reorganize internally and Cater to three industries
Recommendation Reorganize internally and Cater to three industries Analysis Strategy Implementation Financial & Risks
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Reorganize Cater Road To success Standardize offerings
Restructure internally Cater Grow # modules progressively Target blue-chip clients Analysis Strategy Implementation Financial & Risks
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Standardize Offerings
Pillar 1 0-6 months Choose 3 industries and standardize offerings What? Why? Narrow down to 3 industries : Hospitality – Retail - Manufacturing Better internal coordination Faster delivery to clients Better quality Analysis Strategy Implementation Financial & Risks
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Standardize Offerings
Pillar 1 0-6 months Choose 3 industries and standardize offerings What? Why? Narrow down to 3 industries : Hospitality – Retail - Manufacturing Better internal coordination Faster delivery to clients Better quality Standardize the offerings & features based on current customer base Decrease internal complexity Lessen tailored requests Analysis Strategy Implementation Financial & Risks
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Reorganize Cater Road To success Standardize offerings
Restructure internally Cater Grow # modules progressively Target blue-chip clients Analysis Strategy Implementation Financial & Risks
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Restructure Internally
Pillar 1 Salesforce Client feedback for new features Set feature priority based on business value Product Management & Strategy Analysis Strategy Implementation Financial & Risks
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Implement the Beehive Train
Pillar 1 Beehive Train Salesforce Client feedback for new features Set feature priority based on business value Product Management & Strategy Assign features Progress followup Quality assurance Core Features Hospitality Modules Retail Modules Manufact. Modules Analysis Strategy Implementation Financial & Risks
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Reorganize Cater Road To success Standardize offerings
Restructure internally Cater Grow # modules progressively Target blue-chip clients Analysis Strategy Implementation Financial & Risks
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Provide new features per industry to cater to customer needs
Grow # modules progressively Pillar 2 1-2 years Provide new features per industry to cater to customer needs Salesforce Surveys & Client feedback Research Industry Market Trends Set feature priority based on business value New modules development and testing Add modules to current offering Analysis Strategy Implementation Financial & Risks
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Reorganize Cater Road To success Standardize offerings
Restructure internally Cater Grow # modules progressively Target blue-chip clients Analysis Strategy Implementation Financial & Risks
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“Beehive the solution for all”
Target Blue-Chip Companies Pillar 2 1-2 years Target mainstream stable companies with long-term contracts Why would they choose Beekeeper? Communicate & Promote Stable Product “Beehive the solution for all” Conference per industry inviting main target clients explaining case usages of each module Speaker endorser for each industry Industry Expert Fast Deployment Analysis Strategy Implementation Financial & Risks
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Right Structure Right People Right Offers Success Analysis Strategy
Implementation Financial & Risks
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Financials
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Strategy Timeline USD 2019 2020 2021 Evaluate offerings & standardize features Implement the beehive train & trainings Salesforce Surveys & Client feedback Launch new modules to current offering - hiring Launch “Beehive the solution for all” conference Analysis Strategy Implementation Financial & Risks
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Strategy Costs Total Costs 560k USD USD 2019 2020 2021
Evaluate offerings & standardize features Internal resources Implement the beehive train & trainings 50k Salesforce Surveys & Client feedback Launch new modules to current offering - hiring 100k Launch “Beehive the solution for all” conference 140k 70k Total Costs 560k USD Analysis Strategy Implementation Financial & Risks
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Revenues Increase productivity Over 3 years Revenue increase by 60%
Operational costs increase by 25% Clear strategic vision Cater to client needs Analysis Strategy Implementation Financial & Risks
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Achieve profit margin of 15% after 3 years
Increase productivity Over 3 years Revenue increase by 60% Operational costs increase by 25% Clear strategic vision Cater to client needs Achieve profit margin of 15% after 3 years Analysis Strategy Implementation Financial & Risks
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Attractive Investment
External Funding Attractive Investment Sustainable strategic vision Long-term contracts Revenue growth Secure 40M USD in series B funding Analysis Strategy Implementation Financial & Risks
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Risks & Mitigation
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Risks & Mitigation Risks Mitigation Probability Impact
Employees not familiar with agile development Dedicate a team for agile transformation focusing on incremental value Need of larger office space still exists Re-organization will decrease the space needed Possibility of middle managers resisting agile transformation Higher management & founders to sponsor agile development Analysis Strategy Implementation Financial & Risks
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Reorganize internally and Cater to three industries
Conclusion Issue How can Beekeeper tackle the salability while keeping a sustainable growth? Strategy Reorganize internally and Cater to three industries KPIs by 2021 in 3 years Profit Margin by 15% Series B Funding of 40M$ Analysis Strategy Implementation Financial & Risks
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Appendix
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US & europe deskless employees
Appendix Co Name Founded in Total funding Areas of focus Beekeeper 2012 13M$ Series A US & europe deskless employees Staffbase 2014 2.5M$ Series A Crew 2015 24.9M$ Series B US Deskless Employees Analysis Strategy Implementation Financial & Risks
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