1. Will Haller Shannon Quaranta Fall 2018
UB Alum Presentation
Will Haller
Shannon Quaranta
Fall 2018

2. Background: Will Haller
Education
Hood College: B.S. Psychology, Spanish Minor ( )
University of Baltimore: M.S. Applied Psychology (I/O) ( )
Universitat de Valencia (Winter School) ( )
Experience
LiveHealthier/Centene: Data Operations Analyst, Technical Operations Manager ( )
Schaefer Center for Public Policy: Graduate Fellow ( )
Prometric: Test Developer (2016)
FMP Consulting: Human Capital Analyst ( Present)
Speaker: Will
*Talk about Shaefer Center and Winter School/Barcelona

3. Background: Shannon Quaranta
Education
University of South Carolina: B.S. Experimental Psychology ( )
University of Baltimore: M.S. Applied Psychology (I/O) ( )
Experience
Maryland Aviation Administration: HR Intern (2015)
Schaefer Center for Public Policy: Graduate Assistant (2016)
Prometric: Test Development Intern (2016)
Schaefer Center for Public Policy: Graduate Fellow (2016 – 2017)
Laureate Education: HR Analyst – Organizational Transformation ( )
FMP Consulting: Human Capital Analyst ( Present)
Speaker: Shannon
*Talk about Shaefer Center and Winter School/Barcelona

4. What Opportunities Exist After UB?
Human Resources (HR Generalist, HR Specialist, HRBP, HR Analyst)
Talent Acquisition/Recruiting
Personnel Assessment/Testing
Learning and Development/Training
Consulting (Private or Federal)
Government: Federal, State, Local
Other
Data Analytics
Management/Project Management
Research
Speaker: Will

5. Consulting What is being a consultant?
Block, 2011: “Flawless Consulting”: A consultant is a person in a position to have some influence over an individual, a group, or in a position to have some influence over an individual, group, or an organization but has no direct power to make changes or implement programs.
Models of Consultation (Edgar Schein, 1988: Process Consultation)
Purchase of Expertise: Purchase of an expert or service
Doctor-Patient: Diagnose the organization to discover pain points
Process Consultation: Activities to help the client perceive, understand, and act upon the process events that occur in the client’s environment to improve the situation as defined by the client
Speaker: Will
To put it in practical terms, consulting is selling ideas, solutions, and the consultants.

6. Consulting
The Stages of Problem Solving (Edgar Schein, 1988: Process Consultation)
Cycle 1
Problem Formation
Generating Proposals for Solution
Forecasting Consequences and Testing Solutions
Cycle 2
Action Planning and Implementation
Evaluating Outcomes
Decision Making
Speaker: Will

7. Consulting KSAOs Data Analytics Employee Engagement Technical Writing
Project Management
Leadership Development
Learning and Development
Survey Development and Analysis
Speaker: Will

8. About FMP Human Capital Consulting Organization
Federal Clients
Private Business Development
Organization
Founded: 1991
Small Women-Owned Business
Employees: ~100
Location: Arlington, VA
Organizational Structure
President, SVP, VP, MC, SC, C1 – C2, A
Speaker: Shannon
Federal clients such as: Energy Information Administration, Bureau of Consumer Financial Protection, Natural Resource Conservation Service, Office of Personnel Management (OPM)

9. About FMP What work does FMP do for our clients?
Strategic Human Capital Planning: Workload & staffing models, competency modeling, gap analysis, skills assessment, employee engagement, survey design & analysis, metrics & evaluation
Human Resource Solutions: Selection, retention, candidate assessment, hiring reform, work-life planning, career mapping & development, HR transformation
Organizational Effectiveness: Program evaluation, process improvement, program implementation, executive coaching, employee onboarding, mentoring programs, change management, strategic communication
Learning Solutions: Curriculum development, learning needs assessment, trainings, leadership development
Technology & Tools: System design & development, automated recruitment systems, career development tools, human capital dashboards
Speaker: Shannon

10. About FMP Culture Lean Workforce Remote/Client Site
Committees
Internal Activities (Group Fitness, Softball team, Wine Tasting)
Volunteering (ALIVE!, Training Futures)
Work/Life Flexibility
Remote/Client Site
Security Clearance
What Makes FMP Stand Out?
Flat/Cross-Functional
Solutions From Scratch
Benefits: ESOP, Flexible Work Arrangements, Unlimited PTO
Internal Development: IJL
Speaker: Shannon

11. Day to Day at FMP Consulting
FMP Home Office, Client Site, Remote
Project support for multiple projects
Client meetings virtually & in person
Project team meetings
Charity activities
Developmental activities: IJLs
Speaker: Shannon and Will
Each of us to give a brief explanation of what a normal day for us is

12. FMP Project Spotlight: EIA
Department of Energy, Energy Information Administration
EIA: The U.S. Energy Information Administration (EIA) collects, analyzes, and disseminates independent and impartial energy information to promote sound policymaking, efficient markets, and public understanding of energy and its interaction with the economy and the environment.
Project Examples
Employee Engagement: FEVS
Career Development:
Performance Management
Onboarding: Employee Integration Tool
Position Management
Training and Development
Presenters: Shannon and Will

13. We’re Hiring! Human Capital Analyst
Learning and Development Consultant
Human Capital Consultant I
Summer Internships: We will contact Dr. Mitchell when they are available!
Sign up for IOIntern if you haven’t already!
Speaker: Shannon and Will

14. Questions?

15. Questions “How did you first become interested in consulting?”
“Have you experienced anything unexpected in your role?”
“What would you do differently if you were a first year student again?”
“What is your address if we want to ask you a question or conduct an informational interview?”

16. Takeaways Consulting is just one of many options FMP is the best
FMP is hiring
Talk to us if you want an internship/job