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PlatForge Platform Modernization Services.

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Presentation on theme: "PlatForge Platform Modernization Services."— Presentation transcript:

1 PlatForge Platform Modernization Services

2 EP Service Offerings Portfolio
PlatForge Service Line to Modernize the Enterprise Platform from Legacy IntelliForce Service Line to transform Workforce into an Intelligent one WisdoMania Service Line to address all Enterprise Wisdom related needs Synergistics Service Line to push Enterprise Synergies to next dimension

3 Service Line to Modernize the Enterprise Platform from Legacy
PlatForge Service Offerings Transformation Services Strategic and Tactical Service to transform today’s enterprise to a modern digital tomorrow’s enterprise through platform upgrade and migration PlatForge Service Line to Modernize the Enterprise Platform from Legacy Advisory Services Consultancy guidance to strategic, technical and operational aspects of platform modernization Enterprises are having their legacy systems holding huge volume of used and unused data. And they essentially need to move that huge dataset to a modern container while transforming themselves to a Digital Enterprise. As part of this modernization, there would be need of strategic guidance as well as implementation support in terms of offering accelerators or a full platform in some cases. Migration of Application(s) and Data are also an eventual part of such modernization. Implementation & Maintenance Services Traditional implementation and support services executed in a new way delivery improved efficiency and quality output Administrative Services As specialization of maintenance service, focuses on administrative activities dedicatedly to keep the implemented solution at healthy steady state

4 PlatForge – Transformation Service - 1

5 HCL Proprietary Tool(s)
PlatForge – Transformation Service - 2 SP Legacy to SP 2016/2019 SP on Premise to SP Cloud Other Platform to SharePoint Source can be SP 2013, SP 2010, MOSS 2007, SP 2003 and sometimes CMS 2002 Can be As-Is Upgrade or Reengineered Upgrade Upgrade components include Data, Application, Customization Can be On Premise to On Premise, On Premise to Cloud Source can be any Content Management platform with Lotus Notes being the most popular amongst all, SP is target Migration includes Data, Customization and Application Strength is LN to SP Migration, focus are Oracle, DCTM, LiveLink, Confluence etc. Transformational Migration as decision of DC movement is involved Compliance, Security, Performance are critical factors Office 365 SPO is the most popular target, however Azure or other hosting providers can be options too File Store to Cloud Controlled File Migration to ODFB, BOX, Dropbox, Google Drive or SPO Discovery, Analysis, Disposition, Planning, Design, Environment Setup, Execution, V&V are key stages NPMS Tool Based OOB Custom HCL Proprietary Tool(s) 3rd Party Tools Approach / Methodology

6 Approach / Methodology
PlatForge – Advisory Service Techno-Functional Advisory Business Advisory Technical Advisory Enterprise Collaboration Strategy Platform consolidation advisory Cognitive Computing Fitment Product Selection SharePoint Maturity Collaboration Maturity Governance Definition Business case formulation Roadmap Definition ROI Calculation / Business Matrix Information Architecture Definition SharePoint COE setup Communication channel definition and Strategy – Mobility Integration Strategy 4A Assess – Analyze – Articulate – Architect GAMES Gather – Analyze – Measure – Evaluate – Strategize Approach / Methodology EASE Explore – Analyze – Strategize – Execute 2DR Discover – Design – Recommend – Review

7 Delivery Excellence powered by Approach / Methodology
PlatForge – Implementation & Maintenance Services AD Track ASM Track L2 & L3 User Management Stats & Reports Monitoring Device Management Farm/DC Management SP related Network Configuration SP related Channel Configuration App Maintenance & Enhancement Infra Management Client Interface Management App Store Maintenance Partner Access Management Architect, Design, Development and Testing of SharePoint Solutions Technical Management of Development and Enhancement work on SharePoint Technology Transformational guidance within Application boundary of the solution towards better adoption + + Delivery Excellence powered by Approach / Methodology ALT-AD Delivery Enablers

8 + PlatForge – Administrative Service Approach / Methodology
Installation & Configuration Farm and Site Collection Administration Ticket based Troubleshooting User & Authorization Management Security and Compliances Continuous Monitoring & Reports + HCL Proprietary Monitoring Tool 3rd Party SP Admin Tools ControlPoint DocAve Approach / Methodology

9 Solutions & Frameworks
Application and App Dev Modernization A4 – A suite of offerings to modernize legacy applications and migrate them to Azure using microservices architecture and patterns, using DevOps ATMA, ADC, ALMSmart, Kalibre, Academy & CALM Legacy Migration to SharePoint Migration Suite to migrate Legacy contents and applications to SharePoint, most popular being Lotus Notes to SharePoint Online Migration File Migration to Cloud Migration Suite to migrate on-premise File System to disparate Cloud stores including One Drive, Google Docs, Dropbox, Box and SharePoint Online SharePoint Modernization Migration Suite to migrate Legacy SharePoint e.g. MOSS 2007, SP 2010 to Latest SharePoint SP 2013, SP 2016 and SP Online SharePoint Implementation Framework Thorough implementation guidance for SharePoint roll out through 400+ artifacts including process docs, guidelines, checklists, templates etc.

10 Solution Details – A4

11 Solution Details – NotesPoint Migration Suite
NotesPoint Suite is a solution to migrate Legacy Applications (Lotus Notes etc.) and Contents to SharePoint platform through a capability based transformational approach using various home grown tools like Application Disposition Tool, Pre Migration Assessment Tool etc. Unique Features Archetype based approach Stage by stage execution with maturity gain of each capability at stage end Multiple sprints within stage focusing on a specific core/business capability Migration of Security, Web Pages, Bulk app and content from Lotus Notes unlike traditional Migration utilities Approach Multistage migration methodology with stages – Discovery, Planning, Preparation, Migration, Verification and Validation, Cut Over Suite includes tools, process flow, estimation techniques and implementation solutions Value Delivery Business Benefits Integrated Suite having several Tools Can migrate Lotus Notes Web pages Migration engaging diverse Roles Technical Benefits Can handle Bulk Lotus Notes DB Automated Metadata mapping Manual Intervention less backend Migration job processing

12 Solution Details – File-O-Cloud
File-O-Cloud is a multi facade end-to-end solution to migrate files from on premise file share to One Drive, BOX, SharePoint Online, Dropbox and Google Drive including Migration Discovery, Pre-Migration Analysis, File Disposition Engine, Migration Design, Migration Planning, Migration Execution, V&V and Adoption. Unique Features Choice of 5 different Target Storage Dedicated Configuration / Admin console for Power Users Step by Step Migration In built Audit and Monitoring Approach Multistage migration methodology with stages – Discovery, Analysis, Disposition, Planning, Design, Environment Setup, Migration, Verification and Validation Suite includes tools, process flow, estimation techniques and implementation solutions Value Delivery Lowest Capex and Opex Best Migration Efficiency Flexible Capacity Anytime Anywhere Access Accommodates multiple Cloud Storage Minimal Human Dependency

13 Solution Details – SharePoint Modernization
SharePoint Modernization is a framework to manage on-premise to cloud migration of SharePoint. Unique Features Proactive Issue Identification Business Architecture driven solution based on Capability Focus on Usability driven by Persona End-to-end Reference Architecture Governance Framework and Reusable Assets Approach Stage 1 – Provisioning - Provision Site on Target, Provision Yammer Groups on Target Stage 2 – Information Architecture - Disable search at source, Remediate metadata issues on the target Stage 3 – Migration - Migrate Lists & Items, Carry out Incremental Migration as needed, Migrate/Configure Pages/ Navigation/Web Parts Stage 4 – Post Migration - Validate & remediate site titles, Configure Search, Additional configuration Stage 5 – Governance & Warranty - Cross-check migrated sites, Define policies including Site Usage, Information Management, Security, customization etc. Value Delivery Increased Business Involvement and Reduce TCO with Pay as you go model Anything to Anywhere and Mobile-friendly App-centric experience Showing personalized contents across various sources (OneDrive, SharePoint, Exchange, CRM, Yammer etc.) Benefit of using MS Graph, Office Graph, PowerApps, Delve to connect with any underlying source, MS Flow for quick document/content approvals Change & Program Management Catalogue based offering based on initial inputs Core-Flexi Resourcing model ML based assessment and what-if analysis of cost, migration wave plan Minimal Business Disruption through DevOps & Agile

14 Solution Details – Collaboration Adoption Framework
Collaboration Adoption Framework (CAF) is a set of fully loaded service lines comprising result-driven guidelines and best practices focused on successful implementation of collaboration tools, techniques, patterns and methodologies with support from IT, Information Architecture and Application governance. US Patent Publication No A1 Unique Features Unique feature of Quantitative Approach to Strategy and Effectiveness Measurement for Enterprise Social Collaboration Compliance to Industry acclaimed COBIT 4.1 framework and Microsoft Operation Framework 4.0 Covers both Cultural and Technical aspects of Social Collaboration Approach Strategic Layer focused on Pain Analysis, Maturity Analysis, Approach Strategy and Financial Analysis Operation Layer Fully aligned with MS SharePoint, the leader in Collaboration space, offering Approach Guidance influenced by Best Practices Short Circuit flow is possible in tailored strategic approach Value Delivery Helps enterprise to Strategize Collaboration Journey with respect to the Industry segment it belongs to Offers enterprise a means of continuous Measurement of Effectiveness along Enterprise Social Collaboration Journey Defines a comprehensive Enterprise Social Collaboration Maturity Model for an enterprise

15 Key Reusable Components
100+ Accelerators built in-house for several SharePoint related solutions Top Accelerators Access Management Dashboard Farm Inventory Reporter Cascading Dropdown Help Management Console SharePoint Object Creator Pre Migration Analyzer Mega Menu Navigation SharePoint Risk Heat Map Professional Mapper Channel Maker Information Architecture Designer Quota Monitor Upgrade Metadata Script SharePoint Item Attachment Extraction Content Web part Details Inventory SP Farm Post Migration Remediation Script Toggle Info

16 360o Relationship with Microsoft
Part of SharePoint Partner Advisory council (PAC) One of the 28 Global alliances managed by global alliance group of MS One among six managed Global System Integrators for MS Dynamics Business Partnership in areas such as Dynamics CRM, SharePoint and Win7, Azure across geographies Structured training. Over Microsoft professionals at HCL Customer Experience Management Solutions – FinEdge CRM for Retail Banking, Insurance and Payer GamEdge – CRM for Gaming Industry developed over Dynamics CRM NPMS tool for content migration from Lotus Notes to O365/SharePoint On-premise Xpress Migrate frameworks for migrations to Win7 Dot Net based solution for Loan Origination. Multiple Azure based solutions IP’s and Framework Development OEM Partnership Go To Market HCL as a Customer Partner Advisory Product Development and Service Support center at USA, UK, India Microsoft SharePoint Online Code Analysis Framework (MSOCAF) Self Service Portal – Automates the process for service requests for SharePoint Online environments Both HCL companies – HCL Info systems and HCL Technologies run on MS Product Suite MS Academy for Product and Services Engagements End to End Services includes implementations, rollouts, upgrades and migration covering OS and Office, SharePoint, Dynamics CRM & AX, Azure, Office 365 Vertical solutions across Banking, Insurance, Healthcare – Payer – FinEdge Suite , Retail, Manufacturing Horizontal Solutions across Share Point, Win 7 migrations TAP Partner in key areas PEAT Support in Proposals & Projects HCL is one of the largest OEM Partner of Microsoft R&D Partnership across products in the MS Stack Services to MSIT across Infrastructure, CRM and other key applications HCL is a key EA customer of Microsoft HCL Training Academy enables internal training and certifications across the Microsoft stack HCL Internal Productivity Platform, Collaboration and Wiki Portal run on Microsoft technologies

17 Recent Experience with Customer Implementations
Strategic Knowledge Exchange Transformation at one of the World’s large US based Insurance Organizations Strategize the right Governance model for the optimal exchange of knowledge and wisdom in the enterprise Reducing the GTM time from 120 days to 45 days for underwriting a policy for release in GEO market Defining end-to-end all aspects of Governance answering all 5W1H (What-Why-Who-When-Where-How) questions around Knowledge Exchange Design of various communities, processes and metrics to impose a quantitative way of managing this Knowledge organization at the enterprise level Designing the Target Operating Model for the Knowledge Exchange to operate seamlessly Next Generation Workplace building in a Top Toy Manufacturer of Europe Enterprise Ecosystem Optimization in US based Pharmaceutical Giant Digitalization roll out for the Enterprise Portals and Apps in the organization Migration to cloud to minimize the Data Centre overhead and dependency on enterprise connectivity Exhaustive implementation of service base to cater to the desired functions in the most flexible way Next generation User Experience delivery with unique approach Single point of entry for 100+ operations in the enterprise Broader GEO reach with support for 19+ languages Addressing Workforce on-the-Go use cases rigorously Strong drive to prevent leakage of enterprise wisdom Extensive usage of enterprise social covering Global Communication, Professional Networking and Employee Connect In-Air Information Serving for an Airlines in Middle East Critical Airport and Airline information delivered in-Air to increase speed of operation for travelers Mobile solution with intuitive experience delivery Workplace Transformation at one of the World’s largest Development Banks Roadmap and Returns of Investment was derived based on the ecosystem in the knowledge management department of this financial organization Transformational ideas like Tacit knowledge codification was suggested and guided the customer on those areas Integrating BPM system with collaboration for seam less work ambience Transformation in User Experience design to cater to entry of diverse devices in the ecosystem Intranet revamp and consolidation for USA’s largest Beverage Manufacturer Intranet Consolidation with all internal processes collated through a portal Inclusion of Vendor and Suppliers in the ecosystem delivering automation Planning for movement to Cloud

18 Key Productivity Tools
Recent Experience with Internal Implementations Trending Features KEDB with Gamification Expert Brokerage Virtual Agent Chat Bots Onboarding Studio App KX Shell as a Service Automation of certain Process Digitalization items Social HR Analytics Internal Collaboration Maturity Index Sentiment Analysis driven Workforce content usage pattern Content repurposing for Earned and Owned Media Content Consolidation Appathon for building Utility Apps Internal hosting services improving infra-GTM and reducing related expense My Key Productivity Tools Top Stats Knowledge Discovery Index up by 14% with nearly 2 million Search Queries every month by 90K employees Collaboration Platform usage up by 57% to ~60K employees Experts Broker System utilization up by 79% covering 9K+ SMEs

19 Our Experience with A4

20 Thank You


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