1. Stay ahead of the customs curve
With electronic customs data
Royal Mail International
Updated: 08/11/2018

2. Overview
More and more countries are starting to require that imported international items (i.e. your export items) are accompanied by electronic customs data
This includes information on the sender, the recipient and the contents of the item
We need you to provide this data in the correct format to meet these new requirements and ensure continued sending of international items without foreign restrictions
These are industry-wide requirements and we are committed to helping you get ready to do this
Slicker customs clearance in receiving countries should enable a smoother customs process for senders
Providing electronic data, including customer contact details, will also enable additional export delivery features in the future
We are asking you to provide electronic customs data by 1 January 2019 for the reasons outlined in these slides
08/11/2018

3. Why electronic customs data
Individual country customs requirements
Security is high on the agenda; the USA reserve the right to refuse items that are not accompanied by electronic data from 1 January 2019
Brazil are already delaying items without electronic customs data and may apply high fees to recipients for manual processing costs
China and Russia are prioritising items with electronic customs data, and may delay those without, with Russia also potentially returning such items
EU landscape and legislation
EU 2020 – The Union Customs Code Regulation
Leaving the Customs Union when the UK leaves the EU could require us to provide electronic customs data to destinations within the EU
Electronic customs data will soon become the norm and we are committed to working with you to help you be ready!
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4. How do you benefit? Accurate electronic customs data will ensure
readiness and compliance for legislative changes and individual country requirements
delays and penalty charges are avoided
easier and possibly faster customs clearance and import processes, resulting in enhanced end customer experience
ready access to export delivery features such as notifications and delivery choice as they become available in future
The requirement to provide electronic customs data for international items is another reason for using a data-compliant shipping platform such as Click and Drop or Net Despatch
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5. Enhanced product features
What this means for you
Electronic data requirements
What stays the same?
Sender details (Name, address)
Recipient details (Name, address including destination country)
Trade Tariff (Harmonised System or HS) code and country of origin of contents
Item details (Description, quantity, weight and value of contents)
Postage and insurance costs
Recipient telephone number and
Basic
info
Customs
Enhanced product features
Sender telephone number
Basic and customs information (green & blue boxes) are already requested and need to be provided accurately
A Universal Postal Union (UPU) compliant S10 barcode so the electronic customs data can be linked to the exported goods
For tracked export goods, in addition a 2 D barcode
What’s new as of 1 Jan 2019?
Customs data you are already requested to provide (see left for details) will now also need to be provided electronically*
* The easiest way to provide electronic customs data and apply the Royal Mail 13-digit item identifier (S10 barcode) is by using one of Royal Mail’s shipping platforms such as Click & Drop and Pro Shipping or by integrating your system with Royal Mail’s Shipping API.
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6. Labels and electronic data
item details
Product / Service Type
Unique ID
Format / Dimensions
item details
Weight
Postage cost*
UPU S10 Barcode inc. untracked
Recipient Details
Contact name
Business name
Street address line 1
Street address line 2
Street address line 3
City
County
Postcode
Country
Mobile number
address
Sender Details
Contact name
Business name
Street address line 1
Street address line 2
Street address line 3
City
County
Postcode
Country
Telephone number
(mobile preferred)
address
- Basic information
*The cost the sender charges their customer for postage/packing of an item
- For future product enhancements
- Customs information
08/11/2018

7. CN22 – low value goods 08/11/2018 Automating label printing Notes:
Per item
Category (e.g. gift/documents etc.)
Value
Sender’s signature (to certify declaration)
Date
Per Contents Item
Description
Quantity
Weight
Value
Per item
Trade tariff (Harmonised System or HS) code
Country of origin of goods
Automating label printing
Notes:
All of this data now needs to be submitted electronically
The sender can add their signature electronically
Royal Mail Click & Drop enables label production to make the process even easier
The CN22/CN23 label needs to be affixed on the outside of the item as before
The Trade Tariff or Harmonised System (HS Code) can be found on the HMRC site here:
- Basic information
- For future product enhancements
- Customs information
08/11/2018

8. CN23 – high value goods 08/11/2018 Notes:
Per item
Category (e.g. gift/documents etc.)
Value
Sender’s signature (to certify declaration)
Date
Per item
Trade tariff (Harmonised System or HS) code
Country of origin of goods
Per Contents Item
Description
Quantity
Weight
Value
Notes:
CN22’s and CN23’s should already be populated fully and accurately.
The change for some customers will be to provide the data electronically
The CN22/CN23 label needs to be affixed on the outside of the item as before
- Basic information
- For future product enhancements
- Customs information
08/11/2018

9. Electronic data requirement
What data do we need?
Why do we need it?
The green and blue boxes are already mandatory; the difference is that these must now be completed electronically.
You must make sure these are filled in accurately and electronically
Basic info
Sender details (Name, address)
So that your item can be returned if required
Recipient details (Name, address including destination country)
So that your item is delivered to the correct person and address
Customs info
So that the receiving post can contact the sender if there is a problem with customs or delivery of the item. If this is not provided the item could be delayed or even destroyed if they can’t contact the sender.
Sender telephone number
This code classifies your goods and receiving countries use it together with the country of origin of contents to decide whether to permit entry. Different countries have different rules, so its important to get this right.
If you don’t include this information or get it wrong, then your item could be delayed or refused entry in customs. The receiving country may also apply an additional processing charge where this information is omitted or incorrect.
Trade Tariff (Harmonised System or HS) code and country of origin of contents
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10. Electronic data requirement
What data do we need?
Why do we need it?
Customs info
This data is required for security, processing and customs charging purposes by the receiving country. Failure to provide it or providing incorrect data can lead to:
Incorrect customs charging – meaning your items could be charged taxes or duties at higher rates
Your items being denied entry or delayed in customs if customs believe items have been mis-declared or that there could be undeclared prohibited goods
Application of additional penalty processing costs
Item details (Description, quantity, weight and value of contents)
Postage and insurance costs
The S10 barcode has been a UPU requirement since 1 January 2018 and is used to reference the customs data for receiving postal authorities. This is because not all countries have the technology to read 2D barcodes yet
If the 1D barcode is not applied then the electronic data message will fail and your item could be charged, delayed or refused entry as if you had not provided any electronic information
Universal Postal Union (UPU) compliant 1D / S10 barcode in addition to the 2D (square) one required for UK processing
– we are working on a solution for that.
Enhanced product features
Although this data is not mandatory for electronic customs, it is useful for receiving postal and customs authorities so that they can contact the recipient if their item is held in customs or undeliverable due to addressing problems. If they can’t contact the recipient then the item may not be able to be delivered or suffer delays.
This information will enable the provision of product enhancements such as automatic SMS or notifications and delivery choices.
Recipient telephone number and
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11. Key milestones and support
We strongly advise you start providing electronic customs data as soon as possible to comply with emerging legislation, to avoid delays and penalties and take advantage of enhanced features when sending items overseas
To help you make the transition to become electronic data compliant by 1 January 2019
we will keep you informed with updates on
your Royal Mail Account Manager or Customer Solutions teams will support you with the information and advice you require
Net Dispatch and Shipping API available with electronic customs capability
customs specifications in place for majority of 3rd party providers
Apr ’ May ’ June ‘ … Dec ’ Jan ’19
Anticipated electronic customs data compliance
Click & Drop is electronic customs ready
08/11/2018

12. Thank you
Royal Mail, the cruciform and the colour red are registered trade marks of Royal Mail Group Ltd. All rights reserved.
08/11/2018