1. WRITING
FORMAL LETTERS AND S
UNIT 3

2. FORMAL LETTERS AND EMAILS
Always include the name of the person you are
writing to.
Use appropriate greetings and clossing
expressions.
Use full forms no contractions.
Use formal words and expressions.
Use a range of tenses and structures.

3. greeting
If you know the name of the person you’re writing to, use “Mr” for a man and “Ms” for a woman.
If you don’t know the name of the person you’re writing to,

4. PARAGRAPH 1 Explain why are you writing.
I am writing to complain about ..
I am writing in response to your (advertisement) 4

5. PARAGRAPH 2 Give more details about your reason for writing.
Giving a reason for writing
I am writing to complain about ..
I am writing in response to your (advertisement)

6. PARAGRAPH 3 Give information about other aspect of your
reason for writing.

7. PARAGRAPH 4 Give any additional information (e.g. what
would you like to happen, your availability for
an interview).
Furthermore ,… Moreover,… Nevertheless,…

8. ending
Use this standard phrase to finish a formal
letter or .

9. farewell
If you’ve begun the with Dear and the name of the person (Dear Ms Black,), finish with “Yours sincerely”
If you have used Dear Sir or Madam, finish wirh “yours faith fully”.