1. My Trans Tracker CSE 440, Autumn 2008 Drew Bregel John Calhoun
Joseph Chen
Dayne Wagner
CSE 440, Autumn 2008

2. Experience Sampling Method
Overview
Problem
Proposed Solution
Contextual Inquiry
Experience Sampling Method
Tasks
Design Sketches
Summary

3. Kicking the Car Habit is Hard
Problem
Driving is Wasteful
Environmental Impact
Increasing Cost of Ownership
Kicking the Car Habit is Hard
Loss of Independence
Complex Urban Travel

4. Personal Travel Recommendations
Proposed Solution
My Trans Tracker
Car Alternative
Community Centric
Personal Travel Recommendations

5. Contextual Inquiry User Diversity Method Nationality Employment
Transportation Method
Method
Task observation
Task simulation

6. Contextual Inquiry Results
Trusted Sources
Friends
Being Present
Adapting to Change
“I am passed by a bus once a week, each way.”

7. Experience Sampling Method
Trip Planning Questions
Planning Resources
Destination Familiarity
Directions
Trip Completion Questions
Time to Complete
Problems Along the Way
Mobile Information Useful

8. Resources Used Notable Trips Experience Sampling Method Results
Reference Mapping
Personal Directions
Notable Trips
Car Usage
Multimode

9. Easy Task Medium Task Hard Task
Tasks
Look up a time schedule for familiar route(s)
“Which route will get me there the soonest”
Easy Task
Get route advice from other users
“Which is the correct route to get me downtown”
Medium Task
Find alternative route do to unplanned route change
“I missed my stop and now I am lost”
Hard Task

10. Design Sketches

11. Design Sketches

12. Design Sketches

13. Summary My Trans Tracker Community Centric Trusted Sources
Personal Directions
Adapting to Change