1. Sarawak Bank Employees Union Headquarters Summary Project Outline

2. Project Title:Promotional of Right to Collective Bargaining in the Insurance Company in Sarawak Project Title:Promotional of Right to Collective Bargaining in the Insurance Company in Sarawak Duration:Three (3) Years Duration:Three (3) Years Starting Date:1st June 2005 Starting Date:1st June 2005 Project Language:English Project Language:English Preparation Date:4th February 2005 Preparation Date:4th February 2005

3. Background and Justification Banks directly sales insurance Banks directly sales insurance Provide products and services that does not originate. Provide products and services that does not originate. Different entity Different entity Different scope of business Different scope of business

4. 2.Target Groups and Other Parties to be involved Target Group : Employees in Various Insurance Company in Malaysia Target Group : Employees in Various Insurance Company in Malaysia Implementers : Sarawak Bank Employees Union Implementers : Sarawak Bank Employees Union Decision-makers :Executive Council Members of SBEU Decision-makers :Executive Council Members of SBEU Financiers :Sarawak Bank Employees Union / MTUC Swak Division Financiers :Sarawak Bank Employees Union / MTUC Swak Division

5. 3.Long Term Objectives To integrate employees in Insurance Company with Bank employees To integrate employees in Insurance Company with Bank employees To established right to Collective Bargaining for Insurance Company To established right to Collective Bargaining for Insurance Company To abolish discriminations in salaries and other benefits To abolish discriminations in salaries and other benefits

6. 4.Immediate Objective To organize employees in Insurance Company into Sarawak Bank Employees Union To organize employees in Insurance Company into Sarawak Bank Employees Union To ensure that all 1,500 workers in Insurance Company in Sarawak will become the members of Sarawak Bank Employees Union To ensure that all 1,500 workers in Insurance Company in Sarawak will become the members of Sarawak Bank Employees Union SBEU will engage in Collective Bargaining for those who become the members of Bank Union. SBEU will engage in Collective Bargaining for those who become the members of Bank Union.

7. 5. Key Outputs/Direct Results Immediate Objective 1 - Sensitized on the importance of Collective Bargaining Immediate Objective 1 - Sensitized on the importance of Collective Bargaining Immediate Objective 2 – Collective Bargaining proposal submitted Immediate Objective 2 – Collective Bargaining proposal submitted Immediate Objective 3 – Collective Bargaining Agreement signed Immediate Objective 3 – Collective Bargaining Agreement signed

8. 6.Activities to be Conducted Induction Programmes: To appoint Internal Relations Committees in the respective Insurance Company Induction Programmes: To appoint Internal Relations Committees in the respective Insurance Company Structure of SBEU Structure of SBEU Collective Agreement – The Process/The Benefits Collective Agreement – The Process/The Benefits You as our Proactive Partner You as our Proactive Partner

9. Activities to be Conducted Grievance handling: Duties and Responsibilities of IRCs Grievance handling: Duties and Responsibilities of IRCs Proactive approach to IRCs Problem Proactive approach to IRCs Problem Grievance Handling – Practice & Procedure Grievance Handling – Practice & Procedure

10. Activities to be Conducted Misconduct & Domestic Inquiry Misconduct & Domestic Inquiry Reply to Show Cause – Writing Skill Reply to Show Cause – Writing Skill Types and Severity of Misconducts Types and Severity of Misconducts Domestic Inquiry – Practice & Procedure Domestic Inquiry – Practice & Procedure

11. Activities to be Conducted Create awareness on the rights of Employees to Collective Bargaining with particular emphasis on the ILO core labor standards for IRCs Create awareness on the rights of Employees to Collective Bargaining with particular emphasis on the ILO core labor standards for IRCs Social Dialogue – Bipartite or Tripartite (Employer/Union/Association of Insurance Company) Social Dialogue – Bipartite or Tripartite (Employer/Union/Association of Insurance Company)

12. 7. Main Inputs - Resources Training Materials Training Materials Campaign Materials Campaign Materials Newsletters/Brochers/Phamplets Newsletters/Brochers/Phamplets Translation of Materials Translation of Materials Resource Person/Trainers Resource Person/Trainers

13. 8. Indicators of Achievement For Immediate Objective 1 – Increased in membership from 2500 to 4000 For Immediate Objective 1 – Increased in membership from 2500 to 4000 For Immediate Objective 2 – Benefits and Rights extended to 1500 employees For Immediate Objective 2 – Benefits and Rights extended to 1500 employees For Immediate Objective 3 – Collective Bargaining Agreement Signed For Immediate Objective 3 – Collective Bargaining Agreement Signed

14. 9.Monitoring/ Reporting/Evaluation Procedures Special Committee to oversees and monitor the programme consists of: Special Committee to oversees and monitor the programme consists of: –President –General Secretary –General Treasurer –One representatives from each branch (5 branches) Malaysian Trade Union Congress (Sarawak Division) Malaysian Trade Union Congress (Sarawak Division)

15. 10. Preliminary Budget Proposal Lecturer Fees: 1,600.00 Lecturer Fees: 1,600.00 Board & Lodging: 400.00 Board & Lodging: 400.00 Travel Expenses: 500.00 Travel Expenses: 500.00 Refreshment: 1,000.00 Refreshment: 1,000.00 Stationeries & Printing: 3,000.00 Stationeries & Printing: 3,000.00 Other Expenses: 2,000.00 Other Expenses: 2,000.00 Total : 8,500.00 Total : 8,500.00 (Approximately US2,500.00) (Approximately US2,500.00)

16. SPROUT Prepared by HADIAH LEEN President Sarawak Bank Employees Union Malaysia