1. Introduction to FMD Implementing the EU Falsified Medicines Directive in the UK
Alastair Buxton
Director of NHS Services
PSNC
A slide deck that sets out the background to EU Directive on Falsified Medicines [2011/62/EU] and Delegated Regulation [2016/161], timelines, what’s involved and who needs to take action
[Last updated 8th December 2017]
CHANGE NAMES AND DATES AS REQUIRED
6th September 2018

2. Falsified medicines – a real problem
You may recall this image from The Pharmaceutical Journal. Pharmaceutical products are very attractive to counterfeiters and others seeking illegal incomes. They are small, light, high-value and in high demand everywhere. The FBI has even estimated that trading in illegal and falsified pharmaceuticals gives better returns than dealing in narcotics, fake credit cards or pirated software.
Source:
The Pharmaceutical Journal, 5th June 2014

3. Why we need a Directive
Falsified products still being found in legitimate medicines supply chain – major risk to patient safety
Failure to address falsification could put trust in our entire industry at risk
Up to half of medicines purchased online believed to be falsified – action taken to improve security of legitimate internet pharmacies
Stronger controls now over raw materials and products manufactured under contract outside EU
Although most sales of illegal and/or counterfeit (falsified) medicines now take place through the internet, falsified products continue to turn up in the legitimate supply chain across Europe. These have included branded products, generic medicines, non-prescription medicines, medical devices and even medicines that haven’t finished their clinical trials.
At best, these products are just unauthorised versions of the real thing. At worst they can contain little or no active ingredients, the wrong ingredients or harmful substances used as bulking or colouring agents. All of these pose a major risk to patient safety, as well as undermining confidence in our whole industry.
Discussions on FMD tend to concentrate on “scanning and verification” (which we’ll discuss in depth shortly) but the Directive also includes requirements to improve the security of legitimate online pharmacies, and much stronger controls over active ingredients, excipients and finished products that are manufactured under contract outside the EU for eventual sale in Member States.
Incidents of falsified medicines continue to be reported to National Authorities through their alerting systems.

4. FMD overview and timeline

5. Falsified Medicines – what’s the solution?
“Safety features should allow verification of the authenticity and identification of individual packs, and provide evidence of tampering.”
Directive 2011/62/EU, Para 11
All packs of almost all prescription medicines will have to have two safety features:
Visual tamper-evident seals or packaging
Unique identifiers (serial numbers) in a 2D barcode
Authenticity is checked in two ways:
Visual inspection of the tamper-evident features
Scanning and checking unique identifiers against databases (“repositories”) at EU and national levels
Authentication is always a two-step process – visual inspection and scanning of barcodes for checking against data held in national repositories.
This “bookend” solution requires manufacturers to code all products and upload data to the repositories. Pharmacies (and other dispensers) and, in some cases, wholesalers then verify packs against the codes held in the central databases, which are synchronised across Europe. This system is designed to authenticate products just before they are given to patients – it is not a “track-and-trace” system and it does not keep records of where each and every product is as it moves through the system.
Similar coding or serialisation systems are being introduced in other developed markets across the globe.

6. FMD and safety features
Anti-tampering device
Safety features
Unique Identifier
The FMD Delegated Regulation sets clear requirements for the 2D data matrix and accompanying information – based on widely used ISO standards – but there is much less guidance on anti-tamper devices.
The nature of the anti-tamper device will vary according to the product and the packaging it is contained in. Common examples are:
Packs that have ends glued shut
Use of seals or tear-off strips over pack closures
Shrink-wraps over packs and bottle necks
Closures or caps that have to be broken to open packs or bottles
Foil-packed products
As a result, checking the anti-tamper seal is always likely to be a manual process requiring a visual inspection.
“Medicinal products subject to prescription shall bear safety features on their packaging”
FMD Delegated Regulation 2016/161, Article 2

7. FMD concept for verification
Unique Identifiers
Unique Identifiers
Manufacturers (brands or generics)
European Hub
Parallel traders
National system
National system
National system
National system
Pharmacies
Wholesalers
Wholesalers
Pharmacies
The FMD concept is based around manufacturers and parallel traders uploading unique product identifiers which are then distributed to relevant national medicines verification systems by the European Hub. The unique identifiers can be used by wholesalers, pharmacies and other dispensing entities when they need to verify and authenticate (dispense) medicines in their possession. The European hub can be used to synchronise pack statuses across multiple markets and to verify products from other markets, if necessary.
[“Fluffy cloud diagram”]
Pharmacies
Wholesalers
Pharmacies
Wholesalers
Data uploads
Data exchange
Verification
Authentication

8. Falsified Medicines Directive (FMD) timeline
Directive 2011/62/EU adopted
First elements of Directive come in to force (APIs and excipients)
EMVO and European Hub established
EU logo for online pharmacies starts
2011
2013
2015
Delegated Regulation
2016/161 published
Set up NMVOs/ pick BSPs
Full requirements of Directive start (scanning)
End of non-2D packs (could be earlier)
FMD pilots
FMD is a very long running project. There was nearly a decade of discussions leading up to the formal adoption of Directive 2011/62/EU and it’ll have been more than a decade since then by the time that all medicines across Europe carry the required 2D data matrix and individual serial numbers. Scanning and verification of packs will start in early 2019 with pilot work prior to that.
Most EU/EEA countries, including the UK, have established an NMVO. Most of these have chosen their BSP (with the majority choosing Arvato) and started setting up their NMVSs. The most advanced countries, including Ireland, Germany and Sweden, are planning to start pilot phases with pharmacies and wholesalers early in 2018.
2016
2017
2018
2019
2024
FMD onboarding
Brexit?

9. The future is already here
The future is already here. These packs were found in Boots in Kingston-upon-Thames in March Many contract manufacturers are already moving towards using 2D barcodes, especially those based in India which is bringing in similar legislation requiring pack serialisation.
These packs are not fully FMD-compliant yet. The serial numbers are not uploaded to the European hub and

10. FMD Delegated Regulation – key questions answered

11. FMD – key questions answered
Who is involved?
You are
“Persons authorised or entitled to supply medicinal products to the public shall verify the safety features and decommission the unique identifier of any medicinal product bearing the safety features they supply to the public at the time of supplying it to the public.”
Delegated Regulation 2016/161, Article 25(1)
Persons authorised or entitled to supply is Euro-speak for pharmacists (and dispensing medical practices)
At the time of supplying it to the public means “in pharmacies”
Wholesalers are not going to be doing this for you!

12. FMD – key questions answered
What is included?
Everything
“This Regulation applies to: medicinal products subject to prescription … unless included in the list set out in Annex 1; medicinal products not subject to prescription included in the list set out in Annex 2”
Delegated Regulation 2016/161, Article 2(1)
Annex 1 – sometimes known as the “White list” is pretty short – apart from homoeopathic products, they are mostly very specialist products such as radionuclides, gases, advanced cell therapies and intravenous products that most community pharmacies never handle
Annex 2 – sometimes known as the “Black list” is even shorter – it’s currently only got two products on it and neither of them is available OTC in the UK
You are going to have to get used to scanning every pack, every time

13. FMD – key questions answered
When does it start?
Very soon
“This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union. It shall apply from Saturday 9th February 2019.”
Delegated Regulation 2016/161, Article 50
The final version of the Delegated Regulation was published on 9th February This started a three-year countdown for all Members States, except Belgium, Italy and Greece, which already have some sort of verification system in place and which have until February 2025 to comply. Belgium has since indicated it will comply by 2019.

14. FMD – key questions answered
Will I have to pay for it?
In part
“The costs of the repositories system shall be borne by the manufacturers of medicinal products bearing the safety features.”
“The repositories system shall not include the physical scanning equipment used for reading the unique identifier.”
Draft Delegated Regulation, Articles 31(5) and 32(4)
PSNC is assessing the costs (implementation and ongoing) to discuss with DHSC
The manufacturers (or technically the Marketing Authorisation Holders) will have to pay for the costs of setting up the European and national repositories (databases) and for uploading the unique codes to them.
However wholesalers and pharmacists will have to pay their own costs for being able to connect to the system, including having the right barcode scanners that can read 2D data matrix barcodes and any software and network upgrades that are necessary. Whether this is a “regulatory burden” is still to be discussed with the Department of Health and the Devolved Administrations

15. FMD – key questions answered
Can we opt out?
No?
“This Regulation shall be binding in its entirety and directly applicable in all Member States.”
Delegated Regulation 2016/161, Article 50
Parts of the FMD Directive [2011/62/EU] are already included in the UK’s Human Medicines Regulations The Delegated Regulation is automatically binding on Member States, including (for the time being) the UK.
So, you say, it’s OK – we voted to leave. I’m afraid it’s not clear yet whether that will work either. FMD is likely to start before we formally leave (under current plans, and who knows what will happen next). The four European Free Trade Area countries – Norway, Switzerland, Iceland and Liechtenstein – are participating and we may still be part of that. Anyway, not participating would make the UK “the hole in the Polo mint” and a potential dumping ground for all the substandard medicines in Europe – that’s not in the interests of patients.
Most other major pharmaceutical markets are developing serialisation as a way of reducing falsification. This means major manufacturers are unlikely to want to produce special products for the UK only once FMD really gets going.

16. FMD Delegated Regulation – what do you have to do?

17. FMD – requirements for manufacturers
Delegated Regulation requires manufacturers to:
Put safety features (tamper-evident and unique identifier) on almost all prescription medicines
Encode unique identifier in 2D barcode meeting certain standards
Print 2D barcodes and certain details on all relevant packs
Upload unique identifiers into repositories system (consisting of European hub and national repositories)
Set up and pay for the repositories system via non-profit legal entities
Report any suspected incidents of tampering or falsification
Decommission certain products
Notify repositories of any recalled, withdrawn or stolen products

18. FMD – requirements for wholesalers
Delegated Regulation requires wholesalers to:
Verify authenticity of any returns and products not bought directly from manufacturers or their contracted distributors
Decommission identifiers of products being exported, withdrawn, destroyed or taken as samples
Decommission products being supplied to public by other routes (i.e. not via pharmacy, dispensing doctors or hospitals)
Not distribute or supply decommissioned products (other than those they are required to decommission for others)
Notify authorities of any suspected incidents of tampering or falsification
[Note: also applies to pharmacies who hold wholesale licences]

19. FMD – requirements for pharmacies
Delegated Regulation requires pharmacies to:
Verify the authenticity of products (checking tamper-evident and unique identifiers) and then decommission identifiers “at the time of supplying it to the public”
Only be able to revert decommissioned products (undispense) within 10 days of the original dispensing
Decommission products that cannot be returned to wholesalers or manufacturers or which are taken as samples
Not to supply decommissioned products (other than those they decommission themselves as part of dispensing)
If technical problems prevent authentication, to record unique identifiers and then verify and decommission when possible
Notify authorities of any suspected incidents of tampering or falsification

20. The journey of a patient pack

21. The “FMD big chart” – our work has given us a detailed understanding of the main flow of products (pink lines) and where data will be exchanged between companies and with the central and national databases (blue dotted lines). There are some data exchanges (grey lines) that we anticipate will, might or could happen in future, but these are not mandated by the Directive.

22. Potential benefits from FMD (beyond identification of falsified medicines)

23. FMD – potential benefits
Patient safety benefits
Accuracy and date checking made easier
Impact on indemnity costs?
Pharmacy stock benefits
Accurate pack-level data for all products
Patient information benefits
Able to generate patient-specific information
We all know that FMD is going to be difficult and costly to implement and it affects all parts of the medicines supply chain. So what are the potential benefits, apart from reducing the risk of falsified medicines reaching patients?
Most of these boil down to the fact that each pack will have a much greater level of machine-readable data encoded on it, including full product details, batch data and expiry dates. As we are going to have to scan pretty much “every pack, every time”, this deep source of data can be used to enhance processes that currently involve a lot of manual data entry, or where a more detailed link to a specific pack will be helpful.
Accuracy checking and date checking of stock should be much easier to automate once both pack data and prescription data are all electronic or scannable. This data should also allow pharmacies to have more accurate stock files and better re-ordering. There are also possibilities for generating patient-specific information that can help boost customer loyalty and adherence.

24. FMD implementation – key players

25. European Stakeholder Model and EMVO
Research -led manufacturers
Generics manufacturers
Parallel distributors
Wholesalers
Pharmacies
The European Medicines Verification Organisation – EMVO (represented here by the “Space Invader” logo) – was formed out of a earlier collaboration known as the European Stakeholder Model (ESM) as an equal partnership between the five European associations representing the five main sectors of the medicines supply chain:
EFPIA representing the main “research-led” pharmaceutical companies producing innovative branded medicines
Medicines for Europe (formerly EGMA) representing manufacturers of generic medicines
EAEPC representing parallel distributors trading across European markets under free movement rules
GIRP representing full-line pharmaceutical wholesalers
PGEU representing community pharmacies
The EMVO has set up the European Medicines Verification System (or “European Hub”) and provides support to the emerging National Medicines Verification Organisations (NVMOs) as they are set up. The EMVO provides guidance to the NMVOs in the form of User Requirement Specifications (URS) for the development of National Medicines Verification Systems (NMVSs), draft Memorandums of Understanding and ongoing monitoring and support.
EMVO developed the “Blueprint Service Provider” model through which three large IT service companies pre-qualified to provide standardised national verification systems that will meet the User Requirement Specifications. Each national organisation can then hold a competitive tender between the three companies – Aegate, Avarto, and Solidsoft Reply – and (if they wish) any local providers. This is designed to ensure standardisation of systems that will need to be interconnected (via the European Hub) while retaining a degree of competition to drive down prices.
Under the Delegated Regulation, the three “manufacturer” groups (research-led, generics and parallel distributors) will have to pay for the operation of the European Hub and the relevant national systems (jointly known as the “repositories”) while participating wholesaler and pharmacy organisations pay a share of the governance costs in return for appointing voting directors to the boards of the organisations.
NMVO
NMVO
NMVO
NMVO
NMVO

26. SecurMed UK – the UK’s NMVO
Research -led manufacturers
Generics manufacturers
Parallel distributors
Wholesalers
Pharmacies
ABPI
BGMA
BAEPD
HDA
NPA/CCA
National Medicines Verification System
The National Medicines Verification Organisation – NMVO – for the UK was established in July 2016 and is known as SecurMed UK. Its structures mirrors the EMVO and is an equal partnership between six British associations representing the five main sectors of the medicines supply chain:
ABPI representing the main “research-led” pharmaceutical companies producing innovative branded medicines
BGMA representing manufacturers of generic medicines
BAEPD representing parallel distributors trading across European markets under free movement rules
HDA representing full-line pharmaceutical wholesalers
NPA and CCA representing community pharmacies (or “dispensing entities) – the two organisations have a memorandum of understanding to jointly appoint a single director to represent them and to share costs
The NMVO is overseen by its Board of Directors (one for each sector) and the National Competent Authority, which in the case of the UK is the Department of Health and the UK’s medicines regulator, the MHRA.
SecurMed has signed a Letter of Intent to appoint Arvato Systems GmbH as the Blueprint Service Provider to set up and run the National Medicines Verification System (NMVS) for the UK. All pharmacies, wholesalers, hospitals and GP surgeries will have to connect to this in order to verify, authenticate and decommission the unique identifiers on packs of medicines, once FMD starts.
Manufacturers
Wholesalers
Pharmacies
Hospitals
GP surgeries

27. UK FMD Working Group for Community Pharmacy
Pharmacy contractor associations
Pharmacy negotiating bodies
NPA
AIM
CCA
PSNC
CPNI
CPS
CPW
Representing contractors’ interests to DH/MHRA
Process mapping and options development
Establishing FMD Source as trusted FMD resource
Bringing suppliers and IT providers together
The UK FMD Working Group for Community Pharmacy was formed to ensure that community pharmacy contractors’ interests are represented to the Department of Health and MHRA and that the complexity of dispensing processes in the UK are fully understood and taken in to account when FMD is being implemented.
It has to be said that FMD follows a rather generic “European” model – it is assumed that medicines pass simply from factory to wholesaler to pharmacy and then to patients. While this is broadly true, we know that in reality it is much more complex and, certainly in the UK, most medicines are not dispensed directly in front of patients at the time they are supplied. There are endless complexities, such as repeat dispensing, monitored dosage systems and emerging hub-and-spoke models, that will need to be accommodated if the whole supply chain is not to grind to a halt, inconveniencing patients.
Most medicines supplied in the UK are dispensed on the NHS. Any “retail” transactions, like checking eligibility or exemption status and paying prescription charges (in England), often takes place when the prescription is received and medicines are normally handed over in a pre-prepared dispensing bag rather than being individually scanned or priced in front of the patient.
The Working Group meets regularly with DH/MHRA and has organised visits for officials to pharmacies so that they can understand the potential impacts to what is already a very busy and highly efficient system.
We have also set up FMD Source as an authoritative source of information about FMD and its implementation. FMD Source will be continually updated as we move towards implementation.

28. FMD Implementation Advisory Board
Health Ministers
FMD Implementation Ministerial Advisory Board
Pharmacy
Wholesale
Ambulances
Private hospitals
NHS Digital
Prisons
NHS Trusts
Manufacturers
Distributors
Devolved Administrations
Other healthcare
GPs
SecurMed UK
Established by DHSC/MHRA to advise Health Ministers
Brings together all those involved with implementing FMD
Many working groups established
Leading to Impact Assessment and formal consultation
The DH and MHRA have established a Ministerial Advisory Board on implementing FMD. It first met in March 2016 and has met at roughly quarterly intervals since then with an ever-growing attendance list. This forms the most official line of communication with DH and, in theory, provides advice that will guide Health Ministers in making final decisions around FMD.
Community pharmacy has been represented on the Board from the beginning through trade bodies and negotiators. The meetings bring together the whole spectrum of organisations which handle medicines (to a greater or lesser extent) as part of their day-to-day operations.

29. Implementing FMD – what happens next?

30. FMD timeline for the UK Directive 2011/62/EU adopted
UK bodies participating in ESM discussions
Delegated Regulation
2016/161 published
EMVO and European Hub established
2011
2014
2016
UK BSP decision
FMD pilots start in UK
IT system upgrades
Full requirements of Directive start (scanning)
SecurMed UK established
DH/MHRA
consultation
Work on FMD has been going on in the background for a long time. UK pharmacy organisations have been involved with it at both a European level (through PGEU) and at a national level, through bodies like UK FMD Working Group and the FMD Implementation Advisory Board.
Until mid-2016, the UK was among the leading countries with FMD and was proceeding down the route of establishing its NMVO and then choosing a BSP. Not unsurprisingly, the EU referendum and the vote to leave the European Union has cast a long shadow over FMD (and much else) since then. A lack of clarity is affecting all sectors as time and attention is focused on Brexit activities.
SecurMed UK was formally established in July 2016, but the decision on appointing a BSP took much longer than expected and, so far, has only resulted in a Letter of Intent with Arvato, which has paved the way for establishing the UK NMVS.
This means that a lot of work that should have started in 2017 is now going to have to be compressed in to 2018 if the deadline of February 2019 is to be met. What happens after that is, as yet, unknown…
2016
2017
2018
2019
FMD stock starts to appear
All parties connected to NMVS
EU referendum
Brexit?

31. What about Brexit?
The UK’s decision to leave the European Union adds an extra layer of confusion and complexity
In theory, the Delegated Regulation will be incorporated in to UK legislation under EU (Withdrawal) Bill
UK progress on implementation has been heavily delayed
Lack of clarity about what happens afterwards and whether UK would “inside” FMD and connected to EMVS
Clear patient safety risks if UK is outside FMD
Expect a UK solution will be developed if we can’t access the European system
There’s no doubt that the decision to leave the European Union has thrown a spanner in to the (FMD) works in the UK. Although the Department of Health has reiterated that implementing FMD is “business as usual”. With the start date (in February 2019) being ahead of the expected Brexit day (end of March 2019), the Delegated Regulation would form part of the existing EU legislation to be incorporated in to UK legislation under the provisions of the EU (Withdrawal) Bill – formerly known as the Great Repeal Bill.
However, a lack of clarity has probably been the defining feature of the current Government’s approach to Brexit and FMD is no different. Delays to consultations and decision making have pushed scheduled timetable well behind schedule.
Moreover, while the implementation timetable looks challenging, it is the lack of certainty about what happens after Brexit that is causing most concern. A comprehensive Free Trade Agreement with a high degree of regulatory alignment, which might well be expected for pharmaceuticals, may see the UK remain connected to the European hub (EMVS) – Switzerland offers an example of this – but this is a long way off being settled.
Pack serialisation – which is at the heart of FMD – is a global approach to addressing falsified medicines. Manufacturers will be changing production lines for the rest of Europe and serialised stock is likely to become the norm in the UK in any case. There are clear risks if the UK becomes the “hole in the polo mint” in terms of authentication of medicines.
Clearly there is some way to go on this and the UK situation remains volatile. Watch this space…

32. FMD “flexibilities”
Medicines supply chains vary across Europe. The Delegated Regulation gives Member States some “flexibilities” for this.
Current MHRA/DHSC consultation:
Coding Use of national remuneration numbers and inclusion of additional patient information in UIs
Decommissioning Allowing wholesalers to undertake decommissioning for “Article 23” groups who supply medicines on irregular or infrequent basis
Supervision Oversight of National Medicines Verification Organisation
Enforcement Penalties where the regulations are breached
Because there are some quite wide variations in the routes that medicines can take to reach patients, and the differing systems used for payment and reimbursement, across Europe, the Delegated Regulation includes some “flexibilities” that Member States can implement through their own national legislation, within the wider envelope of European regulations.
There are two flexibilities around what information is included in the 2D data matrix (barcodes) that will appear on packs:
Whether a national remuneration number is included alongside the information on product, serial number, batch and expiry
Whether additional patient information (probably in the form of a link to manufacturer’s website) is included
In practice, neither of these is expected (to start with) in packs aimed at the UK market. There is (currently) no UK-wide national reimbursement number, so this flexibility is not being used, and adding additional information increases the size of the 2D code, which can make printing more difficult or expensive. Such links are likely to be included in other way, such as QR codes that are mass-printed on to packs
Decommissioning by wholesalers under the so-called “Article 23” route is one of the main areas of discussion. Obviously, for wholesalers, this represents a new way of working with the potential for additional cost and time delays. Contrary to some statements, wholesalers will not be decommissioning for community pharmacies – pharmacies are specifically excluded from Article 23 and will have to do their own decommissioning. This is aimed at smaller groups like armed forces, rescue teams or research units that use medicines more infrequently, or in situations where making a connection to the NMVS would be impractical or might introduce delay. The full range of groups to be include is yet to be finalised.
The Department of Health and MHRA act as the National Competent Authority for the UK and attend meetings of SecurMed UK as observers as part of their supervision role.
DH and MHRA have been planning to hold a formal consultation on these flexibilities. This has been repeatedly delayed and is now expected early in 2018.

33. FMD – key issues for pharmacies
Authentication “at the time of supply”
10-day rule for reversing decommissioning
Updating internal IT systems and processes
Visibility of pharmacy data under FMD
Variable models of dispensing
Dealing with FMD incidents
These are some of the key issues that will need to be addressed and settled as we work towards implementing FMD.
At the time of supply The Delegated Regulation says that products have to be authenticated and decommissioned “at the time of supply to the patient”. In the UK (and indeed other EU countries) we expect that for practical reasons it would be better if decommissioning took place as part of the normal process for assembling and labelling medicines, especially for the many medicines being dispensed in advance through managed repeats or for nursing homes, etc. This also avoids potentially time-consuming and difficult conversations with patients should, for some reason, a product fail its authentication check.
10-day rule There is a catch to undertaking decommissioning during assembly and labelling. Once a product has been marked as “Decommissioned” and had its status changed to “Inactive” on the NMVS, this process can only be reversed under certain conditions – the reversal has to happen in the same location (pharmacy) as the original decommissioning, and it must take place within 10 days of the decommissioning (hence the “10-day rule”). This means that uncollected stock cannot be left for long periods without checking or reversing the decommissioning. Pharmacy organisations are looking at ways in which the 10-day rule can be incorporated without causing major problems or leading to lots of perfectly good medicines being written off.
Pharmacy data The process of scanning “every pack, every time” for FMD authentication during dispensing will generate vast quantities of data, down to the level of individual packs. We need to ensure that the data we generate (which is legally “our data”) is protected and is used in ways that benefit pharmacies and their patients
Processes and incidents FMD will mean new processes to be followed by everyone in the medicines supply chain. We need to start thinking about how these will be updated and how they will be accommodated within physical and electronic systems. In addition, things will always go wrong and there will be an unknown number of incidents where medicines fail to authenticate for one reason or another. Processes for dealing with these, including reporting possible falsifications, will have to be set up.

34. Summary FMD readiness checklist for pharmacies
What needs doing?
Why?
Who is involved?
Done?
Software upgrades for pharmacy systems
FMD compliance and interface with EMVS/NMVS
Software suppliers
Work started
New scanners
2D-capability and spares needed
Hardware suppliers
Still to do
Possible internet connection upgrades
Suitable bandwidth to manage data traffic
Telecoms suppliers
Updated operating procedures
Staff readiness for FMD and compliance with professional standards
Pharmacists and pharmacy teams
Managing FMD incidents
Readiness for negative scans and how to respond
FMD information for patients and customers
Reassurance on quality and standards
Here’s just a few of the things that pharmacy owners and pharmacy teams will need to get to grips with over the next year or so.
Arvato has started to work with the main IT suppliers, giving them access to software development kits and test-beds.

35. Implementing FMD – what needs to happen?
National Medicines Verification System to be set up
Pilot verification systems in pharmacies, wholesalers, hospitals
Integrate FMD verification software with existing systems
Upgrade hardware (scanners) and IT connections
Develop processes for authentication in day-to-day practice
Develop procedures to deal with offline and “fail to authenticate”
Establish governance, inspection and enforcement rules
Explain to all in supply chain why, what and when of FMD
Explain to public and media why, what and when
Go live (2019) then iterate/develop
… and lots, lots more
Lots to do and not that much time to do it, for a major IT-based project that will become business-critical for the entire medicines supply chain

36. What do contractors need to do now?
Read the guidance available at
Explore the system options – list of suppliers on FMD Source
Integrated with PMR
Standalone
Decide how you want to implement FMD – will you take a staged approach?
Select your supplier and decide what hardware you need (additional terminals, power supplies, wireless scanners…)
Think about the optimal way to implement FMD in your pharmacy and then revise your SOPs

37. “Full fat” implementation

38. Implementing FMD – time for action is now
FMD will have to be implemented by February 2019, which means everyone will have to be largely ready for it before the Christmas rush starts at the end of 2018.
The time for talking is coming to an end – the time for action is now
The clock is already ticking!

39. Questions and discussion https://fmdsource.co.uk/