1. Enhancing life-long learning, teaching and research through information resources and services
Friday, 11 January 2019

2. Libraries; Learning and Teaching; and the University
Sue McKnight
Director Libraries and Knowledge Resources Professor of Knowledge and Learning Management SCONUL Conference, 16 December 2008 ,
Friday, 11 January 2019

3. Overview Current Context and a bit about the past Challenges
Opportunities
SCONUL’s focus
What next
Friday, 11 January 2019

4. Context and History Libraries separate organisational unit
Often linked to subject disciplines
Often silos within silos
Librarian’s Role
Liaison with academic staff
Reading lists
Information literacy skills training needs for students
Reference and collection development
Information literacy skills training
No explicit link with T&L, but providing support
Changing nature of the student population
More mature aged students –Student fees resulting in students needing part time jobs – studying full time, working part time
Internet revolution and access to personal computing
Demand for more Flexible Learning Options
On-campus
Off-campus
Friday, 11 January 2019

5. L&T Developments Online and Blended Learning
Increased use of technology to enhance delivery
Increased complexity
Librarians becoming more engaged with the online L&T environment
Changing nature of the student population
More mature aged students – part-timers
Student fees resulting in students needing part time jobs – studying full time, working part time
Internet revolution and access to personal computing
Demand for more Flexible Learning Options
On-campus
Off-campus
Friday, 11 January 2019

6. Once online, the distinction between where the curriculum ends and the learning support begins is a nonsense!
Library resources linked to online learning spaces; online library tutorials; librarians monitoring online discussions ….
Distinction between on and off-campus students irrelevant as library services delivered online
And isn’t this every student at some stage of their university life
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7. Challenges (and Opportunities)
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8. Stereotype of the Librarian
Timid and shy; Bookish - Reading a life away
Passive; Not wanting to change
Lack of confidence
Qualifications
Peer versus supporter
Rapid pace of technological change
Lack of teaching and research record
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9. Environmental Changes
Multiple customer demographics
Web 2.0 and social networking anarchy
Command and control versus facilitation and letting go
Budget (always)
Increased accountability
Outcomes rather than inputs and outputs
Value adding and return on investment
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10. Insularity Talk to Librarians Publish for librarians
Joint academic and librarian authored papers few and far between
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11. Opportunities
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12. Partners in L&T Know thy customers!
Luxury of being able to undertake independent research into student and academic staff needs
Do not assume we know customer needs and values
Demonstrate the value of ‘knowing the customer’
Improved satisfaction rates
NSS results
Aligning services to Learning and Teaching Strategies
Using evidence to inform practices
Joint development of online learning spaces to create seamless access to a wide range of content and services to “significantly improve learning experiences”
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13. Partners in L&T
Incorporation of information literacy skills into the curriculum – a generic graduate attribute
Imbedded into discipline specific information
Assessable tests
Pre and post learning assessments
Co-teaching
Development & redevelopment of education programs, integrating library resources
Demonstrating link between teaching theory and teaching technologies (Laurillard, 2008)
Interactive library tutorials
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14. Partners in L&T Academic professional staff development
Academic staff are busy
Require help in keeping up to date
Induction
Information literacy
Academic literacy (not just information literacy!)
IT skills
VLE
Research skills e.g. Bibliographic records management
Plagiarism
Intellectual Property and Copyright
Accessibility
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15. Multi-faceted Librarian
The Professional
The Academic
The Politician
IT Savvy
The Manager
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16. The Professional Librarian
Professional Ethics
No Censorship; Freedom of information
Equitable access
Culture of sharing and cooperation (pre-competitive)
Service Culture; Focus on Students
Information literacy included as generic attributes of a graduate and lifelong learner
Creator and manager of information for L, T & R
journals, databases, abstracts & indexes, picture archives …
Friday, 11 January 2019

17. The Academic Librarian
Undergraduate Degree – often discipline specific
Postgraduate professional qualification in librarianship
Increasingly holding postgraduate education qualification
Not unusual for PhD qualifications
Explicit role in information literacy teaching/training
Strong culture of publication and dissemination of information on practice and research
Friday, 11 January 2019

18. The Politician – (Education is essentially a political activity)
Member of University Committees
Academic Board; Faculty Boards; Research Committee; T&L Committee, IT Committee, …
In touch with the academic community
Academic staff
Students
Often in touch with members of the Board of Governors
Member of university-wide working parties
Union bargaining; quality assurance; awards
Professional networkers (party goers!!)
D. Laurillard = Digital technologies and their role in achieving our ambitions for education, Institute of Education, University of London, 2008
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19. The IT-savvy Librarian
Early adopters of technology, incl. Web 2.0
Aware of importance of standards
authentication and single sign-on; Interfaces between systems; Interoperability
Equitable access a professional imperative
Good design for bandwidth issues; DDA compatibility; search engines across databases; e-document delivery
‘Bridger’ between IT departments and academic communities
Support models; project teamwork; translator of needs and issues
The Good Guys!
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20. The Manager Credibility Communicator, Negotiator and Advocate
Big budget; Loads of staff
Complex environment
Communicator, Negotiator and Advocate
Brokering deals with vendors, suppliers, university community
Copyright and IP management – e.g. from library collections to curriculum resources and learning objects
Strategic Planner
Vision of the future guiding service development
Customer Value Discovery Research
Finger on the pulse!
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21. SCONUL’S FOCUS
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22. L&T Task and Finish Group
Rationale
Membership
Terms of Reference
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23. L&T Task and Finish Group
Outputs
Clear messages about the beneficial, integral contributions of libraries to L&T
Robust evidence base to support the assertions
Series of research project reports
Communications Plan
Evaluation of the T&F Group
Outcomes/Benefits
Support for SCONUL members
More informed stakeholders, customers, community
Value Adding demonstrated
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24. No One will be Bored!!!
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25. Thank You
Contact
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26. Friday, 11 January 2019