1. Using Your Voice to Lead Zonta Clubs

2. Jacquie Gudmundsen ZI Leadership Development

4. Outcomes Share challenges Recognize Communication behaviors
Communication styles
Choose strategies for success

5. What Challenges You as a Leader

6. Recognizing Communication Behavior
Aggressive
Non-Assertive
Covert Aggressive
Assertive

7. The Boss I’m in charge My way or the highway Do it now Talk more
Listen less
Put down
Judge

8. The Wimp I don’t know What do you think Maybe Maybe not
Whatever you think
I’m sorry

9. The Backstabber I was only kidding (not) Don’t tell anyone but….
2016
The Backstabber
I was only kidding (not)
Don’t tell anyone but….
Yeah, right
Well, aren’t you special
Like that’ll work

10. The Leader Tell us what you think/want Let’s work together
How can I help
What else do we need
I’m open
Here’s what I think

11. Assertive “I Statement”
Use “I” — Take ownership
“feel” — Name your feeling, how you are impacted
“about” —Describe the behavior, action, or situation in neutral terms
“because”—explain reason from your feeling
Information not Criticism

12. Build on Your Statement
“What, How”– Invite dialog or
“I’d like…” – Ask for change you want
“Or we won’t…” Tell results if no change
How, What”—Invite commitment
Honesty and Respect

13. Strategies for Leadership Success
Have clear goals
Communicate clearly
Include everyone
Recognize preferences
Affirm ideas and actions
Appreciate, appreciate, appreciate

14. Smart Goal Setting S
SPECIFIC M
MEASURABLE R
REALISTIC T
TIME BOUND

15. Including All

16. Choosing the Best People
Thinker
Feeler
Intuitor
Senser

17. Thinker Likes to analyze and interpret data
Is analytical in processing information
Prefers to deal with facts and provide data
Is detail oriented
Prudent and cautious 
Theme: "What does the data tell me?"

18. Theme: "How do I feel about this-- How will others feel?"
Feeler
Considers others’ feelings
Uses an affective viewpoint
Focuses on values and emotions
People-oriented
 Spontaneous and enthusiastic
Theme: "How do I feel about this-- How will others feel?"

19. Theme: "How will this impact us in the future?"
Intuitor
Big-picture oriented
Creative and innovative
Focuses on goals and long term results
Prefers ideas and concepts
Future oriented and time based
Theme: "How will this impact us in the future?"

20. Theme: "Let's do it!" "How can we do it now?"
Sensor
Likes to get things done - now!
Makes quick decisions
Focuses on methods and actions
Results oriented
Practical and pragmatic
Theme: "Let's do it!" "How can we do it now?"

21. Using the Right Approach
Match person and task 1
Give clear information 2
Ask for input 3
Summarize and clarify 4
You Have a Contract!

22. Choose Mission-Focused Issues
Gender bias
Domestic violence
Equal pay
Inequality
Trafficking
?????
What needs addressing?

23. Group Power

24. Use Your Voice
Unleash
The Power of Zonta