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Published bySuzan Parker Modified over 6 years ago
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Title Evaluating the Effect of Personality Congruence between Sales Agents and Sales Managers on Performance
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Purpose Assess congruence in personality traits between sales agents and sales managers Determine the effect of this match or mismatch on performance and tenure Provide suggestions for addressing effects
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Statement of the Problem
Research indicates Interaction between sales agent and sales manager effects performance A relationship exists between sales personality and sales performance A relationship exists between sales manager personality and sales management success There is a need to assess personality congruence between sales agent and sales manager and its impact on sales performance and tenure
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Research Questions and/or Hypothesis
What is the effect of a match or mismatch of personality traits between sales agents and sales managers on performance and tenure? H1: A match of personality traits between sales agents and sales managers has a significant positive effect on performance. H2: A match of personality traits between sales agents and sales managers has a significant positive effect on tenure.
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Research Questions and/or Hypothesis
H5: A mismatch of personality traits between sales agents and sales managers has a significant negative effect on performance. H6: A mismatch of personality traits between sales agents and sales managers has a significant negative effect on tenure.
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Research Methodology NEO-PI-R instruments will be administered to sales agents and sales managers Participant pool from local Houston, Texas homebuilders Sales volume figures provided by homebuilder records
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Research Design Quantitative study – data analysis using multiple regression Dependent variable Sales Volume Independent variables NEO-PI-R – scale score comparisons Age Experience Race Gender
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