1. Matthew Romaine — Gengo David Canek — Memsource
Technology For The Crowd In The Cloud
Gengo Integration of Memsource Translation Memory API
Matthew Romaine — Gengo
David Canek — Memsource

2. Agenda
Gengo’s API landscape and its Memsource TM API integration (15min.)
Memsource APIs and some challenges encountered during the integration (15min.)
Q&A (10min.)

3. Order translation from $0.05/word
We are making language services accessible to everyone, and connecting a global community. We've raised $25MM from international investors, and our “HQ” is on the Internet. When our users go global — they #gengoit.
| gengo.com
Customers
platform
Translators
Order translation from $0.05/word
Avg. 89 minutes
Platform-oriented
20,000+
Qualified Translators 37
languages
From 1 to millions of words / week

4. Crowd Translation “Pyramid”
20,000+
“Lay” Translators (Contractors)
Senior Translators (Contractors) 73
“TOps” Team
(Internal) 5
Applicants
300,000+
Managing / Mentoring
Up-skilling
Working
Testing
Acquisition

5. Translator testing

6. Translator dashboard

7. API Sandbox - top page

8. API Sandbox - dashboard

9. API Settings

10. Workbench: Multimedia Attachments

11. Workbench: Glossary

12. Workbench: TM matches why? increasing volume by enterprise customers
maybe not obvious for crowdsourcing / retail / individual users
but increasingly important for corporate / enterprise customers
build vs buy vs partner
- API-driven platforms = philosophical alignment in product development

13. Workbench: TM matches

14. Workbench: TM matches

15. Workbench: TM matches

16. Workbench: Mobile

17. Admin: Job details

18. Memsource: Gengo TM usage (jobs)

19. Blended rate examples

21. Memsource Intro SEGA FUJIFILM 2010: Memsource founded
2011: Public launch
2013: Profitable
2015: 50,000 users & 400+ million words processed monthly
Some of the world’s largest translation providers and buyers are customers
SEGA FUJIFILM

22. Memsource: from a Tool to Platform
Global Translation Agency
Client
Local
Translation Agency
Freelancer
Memsource is a cloud-based platform where you can Translate, Manage, Discover

23. Ways to Access Memsource
Web user interface
Automation widget
API

24. What’s an API? API = Application Programing Interface
A way for computers to talk to each other and submit requests for various tasks

25. Memsource Word Traffic
Words processed through Memsource

26. API vs. non-API Word Traffic through Memsource

27. Daily API Traffic in Memsource

28. API = High Volume
The majority of our customers have not built a 3rd-party integration.
Those who did are often high-volume customers.
For instance, there is a customer creating 100 thousand translation jobs weekly.
Another generates over a million calls every week.

29. Memsource Integration of Gengo

30. Gengo’s Recent Integration of Memsource TM API

31. Integration Timeline 1Q/2015: agreed on the business aspects
2Q/2015: integration project kick-off
3Q/2015: test version
4Q/2015: pilot customers
1Q/2016: launched into production

32. Challenges 4Q/2015 volume: 2,000 files per hour
1Q/2016 expected peak volume: 30,000 files per hour
Tests revealed max. throughput was 18,000 files per hour
The issue: a throttling mechanism, after its adjustment, issues with throughput resolved

33. Q&A